SelectQuote reviews

3.3

54% would recommend to a friend

(1,904 total reviews)
avatar

Tim Danker

66% approve of CEO

55% positive business outlook

SelectQuote has an employee rating of 3.3 out of 5 stars, based on 1,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SelectQuote employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Apr 4, 2024
Recommend
CEO approval
Business Outlook

Pros

When the threat of being fired turns to reality—which doesn’t take long

Cons

They do not care. I had issues with my ATT service right before the nationwide shutdown and they fired me for not being able to do 1 day of training.

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SelectQuote Response
2y
Thank you for taking the time to leave a review. SelectQuote values your feedback and wants to address your concerns. Throughout training, SelectQuote strives to depict a realistic expectation of the very dynamic and at times challenging sales environment that many of our agents face. Please know that we understand at times this can be overwhelming, especially when outside factors can have an affect on performance. We are very sorry to hear about your experience with us. SelectQuote takes your words seriously and will use them to help us improve the employee experience moving forward.
1.0
Apr 4, 2024
Recommend
CEO approval
Business Outlook

Pros

The training and trainers were absolutely amazing, but they lie about only taking inbound calls. It is ONLY considered an inbound call because another representative is dialing any and everyone with a working number and transfers them to you while luring them with promises of receiving hundreds of dollars in groceries per month. It's a bait and switch job. Training paid $18/hour and as soon as you start production it drops to $13/hour.

Cons

Low pay once you're in production, horrible micromanagers that pit you against other agents, crappy leads that have been called hundreds of times or are already enrolled in the best plan they can get

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SelectQuote Response
2y
Thank you for taking the time to leave a review. SelectQuote values your feedback as an associate and would like to address your concerns. Throughout training, SelectQuote strives to depict a realistic expectation of the competitive and at times challenging sales environment for our candidates to best prepare them for their roles. We understand that at times, that our sales roles can be overwhelming. Additionally, we look to promote a supportive and healthy work-life balance. We are very sorry to hear that this was not your experience. We strive to provide transparency throughout our whole training and onboarding process, and will continue to do so to better guide our candidates. SelectQuote takes your words very seriously and will use them to help us improve the employee experience moving forward. To further voice any concerns, we encourage you to reach out to HR.
1.0
Apr 3, 2024

Awful Place

Recommend
CEO approval
Business Outlook

Pros

I guess money if you can live with being a snake oil sales person.

Cons

Hours, Phone time, lack of communication with management. Very easy to get lost in the shuffle

avatar
SelectQuote Response
2y
Thank you for taking the time to leave a review with us. SelectQuote values your feedback and wants to address your concerns. We are very sorry to hear about your experience. Throughout training, SelectQuote strives to give our candidates realistic expectations of the dynamic and competitive sales environment. We understand that at times this can be challenging, and even overwhelming. We want to ensure our associates that all of our clients have previously shown interest in SelectQuote services. Additionally, we look to promote a supportive environment for our teams, so we apologize for the lack of communication you experienced throughout your time with the company. SelectQuote takes your words very seriously and will use them to help us improve moving forward.
Viewing 409 - 411 of 1,904 Reviews

Glassdoor has 2,021 SelectQuote reviews submitted anonymously by SelectQuote employees. Read employee reviews and ratings on Glassdoor to decide if SelectQuote is right for you.