SelectQuote reviews

3.3

54% would recommend to a friend

(1,904 total reviews)
avatar

Tim Danker

66% approve of CEO

54% positive business outlook

SelectQuote has an employee rating of 3.3 out of 5 stars, based on 1,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SelectQuote employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Sep 24, 2018
Recommend
CEO approval
Business Outlook

Pros

None at all. It was a farce that wasted a whole month of my time!

Cons

After a month of jumping through hoops, filling out endless paperwork, 2 interviews and everything else...I showed up for training and they said they didn't get my background check back yet, so I was unhired. I had turned down other jobs for this one and returned from my family vacation early just to be at home when my equipment was set to arrive. I felt like it was one big horse and pony show and a big face! Never again!!!!! They said their background checks are done through a 3rd party and there was nothing they could do about it.

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SelectQuote Response
7y
Thank you for your feedback. We are very sorry for the poor experience. We are working to resolve all the issues.
1.0
Sep 8, 2018

Auto and Home Agent

Recommend
CEO approval
Business Outlook

Pros

Have the ability to work from home a couple days per week if you meet certain goals. Bagels every Thursday morning. Facilities are nice.

Cons

Leads have been a serious challenge since a massive change last year and all upper management can say is “our reports show it’s not an issue”. Many of us sit for over an hour to get a lead on a very regular basis and once we get one it is not top tier lead. Many of us are constantly trying to get immediate managers to understand we can’t get leads on a steady basis and then those managers say they tell upper management and are told that it isn’t an issue. We are about to increase the sales force by nearly 30%! How will anyone hit goals (and make any money) with this glaring long term issue?? They have recently added more products that we have to sell that are absolutely obnoxious. Most of our home policies offer identity theft protection but we have to offer a totally different company for the same thing. Or we have to offer a product if you get hurt and can’t work. It makes zero sense to increase sales force and add products when they can’t even get the lead distribution dialed in.

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SelectQuote Response
7y
Thank you for voicing out your concerns. We appreciate your pointing out what you think are the pros. We do regret, however, that your experience with us has not been positive. We will share your comments and sentiments with upper management.
3.0
Jul 31, 2018

Former employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A rated carriers to represent

Cons

Not enough quality leads for all agents

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SelectQuote Response
7y
Thank you for your feedback. We appreciate your positive comment about the carriers we represent. We wish you all the best in your current and future endeavors.
Viewing 433 - 435 of 1,904 Reviews

Glassdoor has 2,021 SelectQuote reviews submitted anonymously by SelectQuote employees. Read employee reviews and ratings on Glassdoor to decide if SelectQuote is right for you.