SelectQuote reviews

3.3

54% would recommend to a friend

(1,894 total reviews)
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Tim Danker

66% approve of CEO

54% positive business outlook

SelectQuote has an employee rating of 3.3 out of 5 stars, based on 1,894 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SelectQuote employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jan 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Minimal Management, they do feed you well, comfortable location.

Cons

For one earning potential was grossly misrepresented in recruiting and into training, my recruiter claimed "Our top AEP agents make $60K+ and MOST agents will make $25k-$30k during AEP" - this was not true in any manner in fact MOST agents barley made any commission let alone the numbers they claim. Secondly Compensation was not revealed to us until the week before AEP and none of the trainers would take any compensation questions until then, this is indicative of a bait and switch, the compensation is very complicated and based off tiers which are not necessarily based on your results. You can also be docked for things in which you are unaware of as no one (until I asked another agent) will tell you to keep an eye on your compliance reports, many agent where $70 PER incident even if out of their control. The ongoing theme through training is the "phone will be ringing off the hook" - this was also false there where times where an hour would go by with no calls - thus no opportunity to sell and that effects your tier. They will also tell you that you will be licensed throughout the US (more leads) you will not I started at 15 states and ended with 17. I have never worked so hard and made so little, I literally made more working with Uber and I am a seasoned sales professional who has made $100k+ elsewhere with no problem.

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SelectQuote Response
7y
Thank you for your feedback. We are sorry that your work experience has not been positive. We are looking into the issues you brought up and sharing them with the rest of management. If you have any ​more feedback​, please step forward and talk with a manager or our HR personnel whose doors are always open for you.
2.0
Nov 6, 2017

Massive pay cut and unpredictable pay for future

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home option for preforming agents Great Co Workers

Cons

Upper Management changed compensation plan multiple times much higher goals followed by low percentage payouts. Management ask us to trust them but its pretty hard to trust when this has been an on going situation that is effecting every agent on the floor. Feedback is given to management but doesn't seem to actually make a difference. Senior sales agents have seem to have lost faith it what once was great place to work. Lots of time wasted with recent lead quality.

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SelectQuote Response
8y
Thank you for your input. We are sorry that you have not had a positive experience. Please know that management is listening. ​We do have an open door policy so open forums with management or HR are always welcome to address issues and hash over any disconnects.​​ We also have an email account where you can share any additional feedback anonymously.
1.0
Nov 1, 2017

Extreme Caution

Recommend
CEO approval
Business Outlook

Pros

Great co workers, good local management team.

Cons

I have worked here for a while and was very happy until recently with the change in executive/upper level management which meant changing our compensation plan every month so that the sales goals are higher and the pay outs are lower. Consequently, this has made it extremely difficult to know what your income is and will be, which is both stressful and frustrating. Management has remained in complete denial of the lowered morale on the sales floor and has ignored all feedback from long-term, disgruntled employees. They have already lost and will continue to lose their top sales agents. Many of the new recently hired agents have been misled as to how much money they will be making so be careful.

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SelectQuote Response
8y
Thank you for your comment. We appreciate your complimenting your co-workers and local management team. We are sorry that your experience with us has not been good as of late. We hear you and we have shared your feedback to the rest of management as we continue to make ongoing improvements, not only for our company, but also for our employees.
Viewing 46 - 48 of 1,894 Reviews

Glassdoor has 2,011 SelectQuote reviews submitted anonymously by SelectQuote employees. Read employee reviews and ratings on Glassdoor to decide if SelectQuote is right for you.