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      SelectQuote

      Engaged Employer

      SelectQuote reviews

      3.3

      54% would recommend to a friend

      (1,905 total reviews)
      avatar

      Tim Danker

      66% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      SelectQuote has an employee rating of 3.3 out of 5 stars, based on 1,905 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SelectQuote employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      2K reviews
      5.0
      Mar 3, 2024

      Sales is not for everyone, unless we teach you

      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great initial training-yea you will have mock calls with new people and cold call people to practise but honestly I had fun and after 3 weeks I was nervous still but felt more relaxed REMOTE- They send you returning you need computer wise, most senior agents have personal mouses and screens we use , but the ones they send you are very nice. Hours- with my kids I love the m-f 8-5 standard shifts so I can plan around my weekends(excluding hell week-aep) Advancement- promoting from within is active and managers encourage there agents to work hard and provide resources to do so Managers- honesty after 3 years and 6 managers I don't think I have had a single bad manager. All were knowledgable and kind, honestly they will fight for you if you try. I could list more I'll end it here for now

      Cons

      Atleast for my inital training we started with the expectation of being trained before aep but ended up being rushed at the end and thrown into calls to not miss out on the call experince, I know that's mostly fixed now thankfully Here it comes-long hour during aep but have to give to take. Honestly our employee insurance is expensive Lunch times can be random due to time zones and call expectations, being on the west cost my lunch was scheduled for 3:30-4:30 and I get off at 6 lol had to have it changes this year but this is not first time being on the west coast has screwed me out of a decent lunch time

      avatar
      SelectQuote Response
      2y
      Thank you for leaving the helpful review! SelectQuote values employee feedback and sincerely appreciates the honesty in your words. Within SelectQuote, we strive to provide an inclusive and supportive culture. We understand that work-life balance is important, and our goal is to communicate this throughout the organization. Additionally, we understand the sales environment can be rigorous, dynamic, and competitive. We strive to make this apparent throughout our comprehensive training. Please know that the transparency in your words is appreciated and taken seriously. We will be using reviews like yours to continue improving our operations at SelectQuote. Keep up the amazing work!
      1.0
      Feb 10, 2024

      Lots of sold dreams

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      None really in all honesty

      Cons

      Was way different once actually on the floor

      avatar
      SelectQuote Response
      2y
      Thank you for taking the time to leave a review. SelectQuote values your feedback as an associate and would like to address your concerns. Throughout training, SelectQuote strives to depict a realistic expectation of the competitive and at times challenging sales environment for our candidates to best prepare them for their roles. We understand that at times, this in-depth training can be overwhelming. Additionally, we look to promote a supportive and healthy work-life balance. We are very sorry to hear that this was not your experience. SelectQuote takes your words very seriously and will use them to help us improve the employee experience moving forward. To further voice any concerns, we encourage you to reach out to HR.
      1.0
      Feb 6, 2024

      Great company if you want no life out of work

      Lha sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's remote job so that is the only pro I can think of and great training.

      Cons

      High Pressure Sales Environment: Constant pressure to meet sales targets without adequate support or training can create a stressful work atmosphere. Lack of Work-Life Balance: Expectations to remain on the phone continuously, potentially leading to long working hours without sufficient breaks. Inflexible Work Schedule: Strict adherence to being on-call, making it challenging to manage personal time or emergencies. Limited Career Development: Scarce opportunities for professional growth or advancement within the company. High Employee Turnover: A work environment that leads to dissatisfaction might result in high turnover rates, impacting team cohesion and morale. Lack of Support: Minimal support from supervisors or the team, especially in handling complex customer issues or personal well-being. Pressure to Prioritize Quantity Over Quality: Focus on call quantity may detract from the quality of customer interactions and service.

      avatar
      SelectQuote Response
      2y
      Thank you for taking the time to leave a review. The company is very sorry to hear about your experience throughout your time with us, and would like to address your concerns. As soon as our candidates begin training, we strive to offer realistic expectations of the competitive, timely, and dynamic sales environment. This can at times be overwhelming, so we do apologize if your experience throughout this process was not satisfactory. Please know, that SelectQuote strives to promote a healthy work-life balance within our culture. Additionally, we take pride in the various growth opportunities we offer to our team members. However, we are constantly working to communicate this more effectively throughout the company. Once again, we apologize for your poor experience with us. We encourage you to reach out to your manager for further support, or you can always contact our HR Department for assistance.
      Viewing 478 - 480 of 1,905 Reviews
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      Glassdoor has 2,022 SelectQuote reviews submitted anonymously by SelectQuote employees. Read employee reviews and ratings on Glassdoor to decide if SelectQuote is right for you.