SelectQuote reviews

3.3

54% would recommend to a friend

(1,895 total reviews)
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Tim Danker

66% approve of CEO

54% positive business outlook

SelectQuote has an employee rating of 3.3 out of 5 stars, based on 1,895 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SelectQuote employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
May 5, 2023
Recommend
CEO approval
Business Outlook

Pros

BlueCross BlueShield as healthcare insurance.

Cons

The pay is awful, managerial staff is super toxic (yes, Jaquesha Phillips, this is towards you). The company doesn’t contribute to their 1.25% portion of the annual bonus because they are cheap. NO SICK DAYS. Occurrences for absences, even if you have a reason to be absent and they pull absent days from your PTO without permission. Only 6 paid holidays a year (Veteran’s Day wasn’t even included even though I grew up military). Stupid high performance expectations and on “associate appreciation day” they only give you $25 to spend IN STORE. rewards system with the company is based on points and not actually paying you for your hard work. $0.50 “annual increase” for salary increases after fiscal year. Most of the team can’t stand the managerial staff and are either looking for second jobs to make extra money and/or looking for new jobs to replace the job entirely. Too much work equipment. Software they use for SelectRx lags/doesn’t work consistently. You’re wasting your time applying for and even working here. I got fired for “low performance” even though I was a remote worker with broken equipment. They have fired people in the past for “missing too many work meetings” (even though most meetings are sent on the fly in the group chat) and “violating the policy” for things that aren’t even in official documents. Also, HR is not for the team. HR only supports upper management. Take this review EXTREMELY serious and with utmost caution before even thinking about applying here.

2.0
Aug 18, 2022

Very rude

Recommend
CEO approval
Business Outlook

Pros

Nothing really at all lol

Cons

They terminated over 100 people the same day they terminated me… I don’t think any company has a reason to fire that many people at once. One really pissed employee sent an email sharing his story and how he got terminated under unlawful reasons and he lawyer’d up and spammed everyone in the company’s email for hours. Karma is real!

1.0
Jul 21, 2022

Not worth it

Recommend
CEO approval
Business Outlook

Pros

Remote work from home. Pay at first was pretty good, then that suddenly changed before their quarter 3 report to shareholders. They do give you some options for insurance and a 401k. However, statistically you won't be there long enough to take advantage of the benefits.

Cons

Well, besides cutting your pay on the base wage, and changing your commission structure, a lot of quality agents quit. The monthly target of required sales is not possible if you are on a rookie tier or 3 tier system. The leads you get are pitiful, quite literally the worst conversations to have. Good luck. Maybe less than 15 agents are in the six figure range, the rest are just there to get the scraps that the top agents missed. Believe me, it's completely unfair. Human resources even send's out 30 day, 60 day, and 90 day requests for new agents to write positive reviews on job board sites to keep the recruitment process on going. All this job is a sweat shop. 60% of your policies you will write will be cancelled. They have a QA department that analyses your calls and will take 10, 15, 20% of your commission checks due to minor infractions like missing email addresses of your 78-year-old customer who doesn't have email. Oh, and I almost forgot, but you're going to be back in pre-school with internal communications. They have management that writes e-mails with emoji's, multicolored fonts, they use .GIFs images to "motivate" sales teams. Which brings me to my next point, the Kazoo or YEI points. Yikes, this is embarrassing. Instead of giving you quality leads or calls you can close, they ask you always keep taking one more call, because that next call CAN be a sale, it's unlikely, but it's their way of motivating you. Nothing like some fake points to use in the company store, instead of getting money that motivates most people.

Viewing 55 - 57 of 1,895 Reviews

Glassdoor has 2,012 SelectQuote reviews submitted anonymously by SelectQuote employees. Read employee reviews and ratings on Glassdoor to decide if SelectQuote is right for you.