SelectQuote reviews

Work/life balance. You have to have PTO to get time off and they TELL you what your schedule is you do not get a choice. They also set caps on the leads you can take and expect you to be on the Phone with those leads for 9 hours. They give one hour breaks but only let you take 30 minutes. They also LIE about the leads you get. They are not warm most of the time they are not qualified and their Agent leveling system is awful. They set lead caps and force you to cold call after saying you will never do that in this position. During training they address bad reviews as people who didn't cut it. I am doing great here, but trust me this job is not good. There is better and do not settle unless your desperate. Oh and the benefits are god awful.

If you don’t make your sales goal month 1 they will very likely fire you. However you might get to stay if you made significant improvement week to week. You get inbound leads from a 3rd party company who calls people then connects to you. 99% of time they seem to have no idea why they got a call. So as an agent, it appears to be an inbound call but it is not. It is a cold call transferred in to you. Sometimes dead air. However they look at all factors before they fire you, and measure you for improvement. I was let go on day 2 of month 2. They told me it was all about the numbers. I was $4K away from my target goal. I am grateful to know this is not where I want to work. I don’t tecommend it for anyone nice with a customer service background.