SelectQuote reviews

3.3

54% would recommend to a friend

(1,895 total reviews)
avatar

Tim Danker

66% approve of CEO

54% positive business outlook

SelectQuote has an employee rating of 3.3 out of 5 stars, based on 1,895 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SelectQuote employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Feb 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Computer gear for working from home.

Cons

Everything else. They WILL lie to you regularly. If you leave, they WILL keep your earnings, regardless of your leave circumstances. This outfit has an unusual business model: make money by taking advantage of the employees. They will cynically exploit your skills for peanuts and keep most of the rewards of your efforts. The agents are shamelessly ripped off and then discarded like a used tissue. The payouts for a supp. / MA sale are miniscule while the company gets hundreds of dollars upfront and years of renewals. They claim the reason for that is the cost of leads, but that is just another cynical lie: they use recycled or free leads of the lowest quality for the most part. It is essentially a boiler room on a nationwide scale, unscrupulous management included. Last year for the AEP they hired literally thousands of new agents - "seasonal workers", anyone with a pulse and a license. The majority of them were summarily fired at a Zoom meeting two months later. The company, of course, kept the residuals while the top manager sent out a "crocodile tears" email with a "justification" to the rest of the troops. Oh, and their group benefits are a joke. "We could not have done it without you!" is their favorite slogan. As in: "yeah, you did all the work and we kept most of the money by constantly manipulating the compensation scheme, including the hourly wage". You would get penalized, for example, for not collecting enough customer email addresses or their household member names, and so on. They will find endless excuses to deduct from your earnings, so that by the time you see your paycheck, half of it is gone. Another favorite lie: "You will make life-changing money during the season". Simply laughable, but you'll find out too late. Also, most of the middle managers are yesterday's reps, with little or no managing experience or people skills. This company hopes to prosper at your expense. Stay away from these callous thieves, you could not do worse anywhere else.

1.0
Feb 25, 2022

Stay Away

Recommend
CEO approval
Business Outlook

Pros

They train and pay for licenses

Cons

They added more and more metrics. They continue to find ways to take money from you. I was docked $500 because my household capture rate was 8% instead of 10%. You are required to transfer these people to the DVH or Life Insurance Department after you're finished with them and get a certain amount of sales from those or you'll be docked. I heard that people were getting maybe $5 commission checks this month after all the money the company stole from them. I was hired to be a Medicare Sales Agent. Not DVH, Life, etc. People are leaving in droves to the point where SQ won't provide releases to the agents wanting out for months. Their stock plummeted. Stay away

3.0
Feb 4, 2022

Sell! Sell! Sell!

Recommend
CEO approval
Business Outlook

Pros

The teamwork environment is really good and it's possible to make really good money but you do have to sell a LOT.

Cons

There are conflicting messages communicated to the employees. They say "do the right thing" for the customer but then more importantly ... Sell, Sell, Sell. The pressure to make sales overrides "doing the right thing"; Therefore, many agents make sales that overall puts the customer in a worse situation.

Viewing 103 - 105 of 1,895 Reviews

Glassdoor has 2,012 SelectQuote reviews submitted anonymously by SelectQuote employees. Read employee reviews and ratings on Glassdoor to decide if SelectQuote is right for you.