SelectQuote reviews

3.3

54% would recommend to a friend

(1,897 total reviews)
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Tim Danker

66% approve of CEO

55% positive business outlook

SelectQuote has an employee rating of 3.3 out of 5 stars, based on 1,897 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SelectQuote employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Apr 14, 2020
Recommend
CEO approval
Business Outlook

Pros

If I have to add a pro for this I will say they supply you with a chair to sit on.

Cons

Smoke and mirrors. Tell you you can make a lot money. The truth is this is simply a call center blasting Americans with sales pitches. Your better off calling a local agent. It won't cost you a dime more and they will have the same products. They are always hiring. They will tell you because of growth. That is untrue. People quit all the time once they figure out SelectQuote is just a mill.

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SelectQuote Response
6y
Thank you for your input. We are sorry to hear that you have not had a positive experience. We shared your comments with management. If you want to flesh out your concerns and have a dialogue, please reach out to your direct supervisor or anyone in management.
3.0
Feb 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Co workers, they will Feed you ! When your doing great or if they like you you have job security!

Cons

I don’t believe selectquote is any different then any other company... most companies are going to do what’s best for them!! That’s a fact! If your not hitting your numbers you may or may not receive the help you may need in order to get where you need to be to succeed it really just depends on the manager! Just know you may have a manager or 2 that have little knowledge about how to sale the product their employees sale.. just know that they will send you leads that are not quality and it will count against you ! This job is a numbers game! If they see you make the sales they’ll have your back, they’ll do all they can .. but if you fall short one time be prepared to be out of a job! They will spring things up on you so don’t be surprised if one day they say one thing and the next day there’s new information that should have been given to you day one .. AEP was the worst time of my life.. they will tell you how much money you can make but you better be carful because you will not see your family from oct 15th -dec 7th , work your tail off and your checks could still not be enough to take care of your family! The pay structure is very low and you will definitely have to sale a lot to get what they say your going to get.. If you are someone that is used to companies doing you however they want then this company is no different for you .. this company isn’t the worst ever but you will jump through hoops, you will sacrifice and that’s normal but don’t think it means job security! At the end of the day they will spend more time and money on the new hires just to turn around and fire the people that have already shown them loyalty! Not different then any other company I guess! I would say all you can do is try with this company.. you may be one of the lucky ones!

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SelectQuote Response
6y
Thank you for your comments. We have a highly competitive and rigorous sales environment which may be a fit for some but not others. We wish you nothing but the best in all your endeavors.
2.0
Jan 22, 2020
Recommend
CEO approval
Business Outlook

Pros

- Food during AEP - Nice co-workers - Job where you could truly "leave work at work." When you hung up the headset for the day, you didn't need to worry about it until the next morning. - Relatively decent pay for a call-center job. - Decent landing spot for people who can't get licensed or don't succeed in sales roles at the company

Cons

- Crappy 401k match and health insurance - Comp plan that was never in your favor. Changes were frequent and always made it more work or more difficult to make the same amount of money, not more. A significant amount of the compensation was based on the sale of an ancillary product in identity theft that had nothing to do with health insurance. You could lose up to 40% of your commissions if you didn't sell $200 worth of identity theft. - Job is menial and mind-numbingly dull. You're calling seniors all day who don't remember who SelectQuote is, despite buying their Medicare policy through the company. Even though you were calling closed business, it felt like it might as well be cold calling. The grouchy and rude customers were often what made this job stink, not the company itself. - Job description doesn't match the true duties - Because we didn't have access to claims info or ability to resolve carrier-specific issues, we were really just cross-sell agents disguised in customer care clothing. All of the upside in this job is tied to cross-selling the other products, and none in actually caring for the customers. - Sales agents were rude and talked down to you, even when you were polite with them. It was like some of them wanted you to feel useless.

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SelectQuote Response
6y
Thank you for sharing your opinion about what you liked while working here, and what you think needs to be improved. We wish you nothing but the best in all your undertakings.
Viewing 115 - 117 of 1,897 Reviews

Glassdoor has 2,014 SelectQuote reviews submitted anonymously by SelectQuote employees. Read employee reviews and ratings on Glassdoor to decide if SelectQuote is right for you.