SelectQuote reviews

3.3

54% would recommend to a friend

(1,898 total reviews)
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Tim Danker

66% approve of CEO

55% positive business outlook

SelectQuote has an employee rating of 3.3 out of 5 stars, based on 1,898 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SelectQuote employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jan 10, 2020

Do not take this job

Recommend
CEO approval
Business Outlook

Pros

The very few leads we did get were quality.

Cons

This company grades you from day 1 and their entire goal is to cut out employees including new hires until they only have a few to keep. I am a long time seasoned vet in insurance, so I know how the industry works. This company will provide you with a 43 page script to memorize and be tested on starting on day 2. Your initial bonus is based on your final grade from training. This is not the way to train. Note that I got the top bonus, so this isn't just sour grapes. They promise you no less than 10 leads per day and set minimum sales goals in 6 categories that you must hit to keep your job. This is in place in your first month taking live calls. They don't guarantee the leads though and thus I only averaged about 6 calls in an 8 hour day. Your schedule is fixed and they don't allow you to shift it to work in more of a prime time schedule. They did not adjust goals down to account for the lack of leads. Please read the other reviews on here as they are spot on about management. They pretend to care about your wellbeing, but have no ability or effort to correct issues the company has. They also have questionable ethics with customers as they will often refuse to send a customers app to the carrier if they don't think the customer will get approved in a positive light. The company is 100% about making a ton of money at the expense of their employees. They also failed to pay the final weeks pay that was due. Note also that health insurance for a family of 4 with them is $1200 a month, so don't take the position for benefits either.

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SelectQuote Response
6y
We are sorry that you did not have a positive employment experience with us. Our sales environment is a​ highly competitive and dynamic one, and we are always upfront about this. Although we ​do strive to prepare employees for this reality, it may not be a fit for everyone. Also, we pay out all wages and PTO upon termination, and if you believe there has been an error, we would be happy to research and rectify as appropriate. We wish you the better opportunities ahead of you.
3.0
Aug 2, 2019

Decent pay bad management

Recommend
CEO approval
Business Outlook

Pros

Competitive pay and benefits

Cons

Management is terrible at communication and follow through. - It's common for your emails and chat requests to go unacknowledged. - Your one on ones are almost always rescheduled, multiple times, and after you've prepared and attended. - When the meeting finally happens it's very short and they aren't prepared, No Coaching or Development - If you type "sales training" into google, you'll find the source of their knowledge. - common to receive a youtube video from the 90s or a generic "always be closing" email a couple times a month.

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SelectQuote Response
6y
We are sorry to hear that you did not have a good experience. Thank you for your feedback. We have shared this with the rest of management. Our best wishes to you.
2.0
Jul 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Good pay and flexible schedule

Cons

When the owner, Charan Singh, retired things went downhill very quickly. He cultivated an atmosphere that truly cared about his employees and it worked well because SQ grew and prospered very well during his reign. Once he retired and others took over the care the company showed for employees disappeared. They slashed pay and positions (a department that formerly had 30 employees was cut to 15 for 1 example. That happened in basically every department) so people are getting paid less to do twice as much work. This was not a necessary restructuring due to poor profits or a bad quarter, SelectQuote had actually posted their best quarter yet right before the restructuring. This was purely a greedy power move in an attempt to squeeze more money out of the business by sacrificing employees.

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SelectQuote Response
6y
Thank you very much for your service. We wish you nothing but the best in all your undertakings.
Viewing 118 - 120 of 1,898 Reviews

Glassdoor has 2,015 SelectQuote reviews submitted anonymously by SelectQuote employees. Read employee reviews and ratings on Glassdoor to decide if SelectQuote is right for you.