SelectQuote reviews

3.3

54% would recommend to a friend

(1,893 total reviews)
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Tim Danker

66% approve of CEO

54% positive business outlook

SelectQuote has an employee rating of 3.3 out of 5 stars, based on 1,893 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SelectQuote employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Oct 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Good ramping bonuses and great training.

Cons

This company is too big and not managed very well. Within the last two weeks, I've gotten 4 emails with changes to tiering bonus expectations. They are completely unorganized. They will start new campaigns with zero notice and then penalize you for not understand it. My experience is that they really are only in it to make money at the expense of the clients and employees.

1.0
Jan 17, 2018
Recommend
CEO approval
Business Outlook

Pros

None that I am able to share, without lying!

Cons

Get ready, sit down, this might take a while. During the extensive interview and hiring process, I was continually told about the ability to more than $75k per year. Also told the inbound leads were 'fully qualified' and fairly distributed among the available agents. These concepts are far from the truth. The recruiters and hiring managers would NOT talk about the compensation plan, and I had no true idea how to assess the job offer at hand. It wasn't until well into the training period that the 'current compensation plan' was hinted, with no real truth to how the multi-tiered comp plan was structured. More on that point: the comp plan was changed every month, each time with less money going to agents, harder to make the base line. I never before worked so hard with so little results and so little pay. What ever happened to the comp: base pay (reasonable) and FIXED PERCENT COMMISSION??? Not this place....depending on performance for the month, could earn as little as 1%... This company pays best percent commission on 'bundling home and auto', yet due to the lead distribution system, a high percent of inbound leads were from states where it is IMPOSSIBLE to bundle, leaving the best possible commission to be 2.5% - not what is considered fair. And, most of the management staff has NO insurance experience, and seem to turn a deaf ear to problems and concerns, Upper management has NO connection to the lower agents, and have no real idea how to guide staff in making the career choice with this company successful. Benefits (health and dental )are very expensive and limited in scope.

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SelectQuote Response
8y
We are sorry to hear that you did not have a positive work experience with SelectQuote. We always strive to be upfront about our recruiting and hiring practices. Our sales environment is a highly dynamic and competitive one. Although we ​do strive to prepare employees for this reality, it may not be a fit for everyone. We wish you better opportunities ahead of you.
1.0
Dec 28, 2021
Recommend
CEO approval
Business Outlook

Pros

They would assist with licensing and certifications. There were also training and ramp up bonuses that can be received based off merit.

Cons

I was hired as a seasonal employee and was told that the position would end in March. I resigned from my previous position to work with SelectQuote ( horrible mistake) because it was more in line with what I wanted to do. After March, they would hire most of the seasonal employees full time and possibly move us to different departments. Sadly, this was not the case. Right after AEP at the beginning of December, a lot of employees received an email to join a ZOOM CALL. We all got terminated via Zoom group call effective immediately with no actual reason for our termination or heads up. This left me job hunting right before Christmas. I wish they could have given us a heads up that they would be letting us go after AEP. I would have been more prepared. Pay was also not what I expected. I was told that we could be make $15-30,000 during AEP but due to the complicated commission structure, commission is based in tiers. Lower tier agents make about $8 in commission per sale.

Viewing 10 - 12 of 1,893 Reviews

Glassdoor has 2,010 SelectQuote reviews submitted anonymously by SelectQuote employees. Read employee reviews and ratings on Glassdoor to decide if SelectQuote is right for you.