SelectQuote reviews

3.3

54% would recommend to a friend

(1,902 total reviews)
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Tim Danker

66% approve of CEO

55% positive business outlook

SelectQuote has an employee rating of 3.3 out of 5 stars, based on 1,902 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SelectQuote employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jan 24, 2020

out to get you

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Let's see - not a lot. Decent office. Decent location.

Cons

If you always enjoy feeling like someone is ready to throw you under the bus, this is the job for you. The culture is unlike anyplace I've ever worked. There is no sense of team. It's all every man (woman) for themselves and they make it clear daily you are dispensable. No career development. No clear initiatives other than make more money for leadership. Sad.

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SelectQuote Response
6y
Thank you for your comments. We are sorry that you did not have a positive employment experience with us. We wish you better opportunities ahead of you.
2.0
Jan 22, 2020
Recommend
CEO approval
Business Outlook

Pros

- Food during AEP - Nice co-workers - Job where you could truly "leave work at work." When you hung up the headset for the day, you didn't need to worry about it until the next morning. - Relatively decent pay for a call-center job. - Decent landing spot for people who can't get licensed or don't succeed in sales roles at the company

Cons

- Crappy 401k match and health insurance - Comp plan that was never in your favor. Changes were frequent and always made it more work or more difficult to make the same amount of money, not more. A significant amount of the compensation was based on the sale of an ancillary product in identity theft that had nothing to do with health insurance. You could lose up to 40% of your commissions if you didn't sell $200 worth of identity theft. - Job is menial and mind-numbingly dull. You're calling seniors all day who don't remember who SelectQuote is, despite buying their Medicare policy through the company. Even though you were calling closed business, it felt like it might as well be cold calling. The grouchy and rude customers were often what made this job stink, not the company itself. - Job description doesn't match the true duties - Because we didn't have access to claims info or ability to resolve carrier-specific issues, we were really just cross-sell agents disguised in customer care clothing. All of the upside in this job is tied to cross-selling the other products, and none in actually caring for the customers. - Sales agents were rude and talked down to you, even when you were polite with them. It was like some of them wanted you to feel useless.

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SelectQuote Response
6y
Thank you for sharing your opinion about what you liked while working here, and what you think needs to be improved. We wish you nothing but the best in all your undertakings.
5.0
Jan 15, 2020

top company

Recommend
CEO approval
Business Outlook

Pros

They deliver on everything they tell you,, everyone in management on same page Great and respectful interview process

Cons

none I can think of

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SelectQuote Response
6y
We are glad to hear from you and receive your positive feedback. Thank you for sharing your experience and for pointing out what you liked about working with us. We wish you utmost success in all your endeavors.
Viewing 1504 - 1506 of 1,902 Reviews

Glassdoor has 2,019 SelectQuote reviews submitted anonymously by SelectQuote employees. Read employee reviews and ratings on Glassdoor to decide if SelectQuote is right for you.