SelectQuote reviews

3.3

54% would recommend to a friend

(1,894 total reviews)
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Tim Danker

66% approve of CEO

54% positive business outlook

SelectQuote has an employee rating of 3.3 out of 5 stars, based on 1,894 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SelectQuote employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Dec 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Upscale facilities in convenient location. Very comprehensive training program. Frequent social events within office. Computer/tech issues were frequent, but IT staff was always very responsive.

Cons

"Temp-to-hire" nature of job not disclosed until after hire. More than 50% of new agents were terminated before end of training. I made it through training but found income potential to be grossly misrepresented. In most cases, the opportunity simply wasn't there due to poor quality of company-provided "leads", and agents were not allowed to do their own prospecting. Extreme micro-management. Supervisor was a fresh graduate with no management experience.

1.0
Dec 19, 2014
Recommend
CEO approval
Business Outlook

Pros

You meet some great people, but most of them leave. Mediocre training. Benefits are alright. Decent time off policies

Cons

Micro managed out of your mind They start lying to you at the first interview. They lie about the pay, about the expanding and upward mobility. They lie about the permanent position. You go to work here and realize that you are noting more than a temp employee. They don't bring in the actual contract that you will work from until the very LAST moment. You don't find out until later that you are being paid SIGNIFICANTLY LESS than other employees The leads that you get are decided on whether you were referred to them by one of their friends and "sacred few" or by whether or not one of the management finds you attractive and wants to hit on you. Those few will get the select leads and everyone else gets the dregs. And if you are over the age of 40, the older you are the less chance you will be kept on.

2.0
Dec 18, 2014

Needs Some Work but all is not lost

Recommend
CEO approval
Business Outlook

Pros

Can make over $100,000. Medical and Dental. Get a seniority bonus. The longer you work here the greater your bonus. The company can be awesome but they need to make some serious changes. $52k base plus commission. You really are finding best prices for people who call in for life insurance and auto insurance so you feel good and honest about what you are saying to the customers. This is why this company still has a chance to turn things around.

Cons

This is just my opinion and everything I say may not be 100% accurate to everyone. Most sales agents must work over 40 hours a week to make over $100,000 which is very possible if you stay at full speed everyday. Encouraged to work as much as possible within the overtime allotted hours. This would be no problem if you felt appreciated and that your hard work would pay off with out constant changes. A few sales people work 40 hours and do well financially but not a common thing to make over $100,000. Ground hogs day. The job is high volume and you are constantly being picked on for what you do wrong. It's nothing personal but it does get to you after a while. If you do not follow all the every changing rules to a T, upper management can take a sale that you worked long and hard to write away from you. I am not sure how this is fair but they believe it is necessary to keep employees on track. Micro management like i have never experienced before. You are treated like children and I am not offended easily and I feel this way as well. Only the new employees seem happy as they have not been there long enough to feel the toll it takes. Very low morale. They seem to be very hard on their managers and never seem to take the feedback we give our managers to heart. This is a guess because they do not share day to day with sales personnel but from what I see this is how it is. We just know not to bother giving feedback any longer because it falls on deaf ears. They may listen to our suggestions but we have yet to see much of a difference. They may be working on making changes, I don't know, but I have not seen anything significant in favor of employees. They force life insurance agents to get their customers an auto quote which cheapens the sales call and makes it feel like a call center when we are suppose to be life insurance agents. Threatened with pay cuts quarterly if you do not get enough customers quote for auto insurance yet we are "life" insurance agents not auto insurance agents. Medical and dental are covered but very expensive. They only match 401k $500 a year or less I think. Makes it a difficult company to want to retire with. They say that there is no cap to commission but it seems that every time people start making a lot of money with a new pay program they roll out, they make changes to prevent further increase. If you are a top performer, there is not much room for growth in my opinion since a promotion to management can at times be a pay cut from what I understand.

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