Selective Insurance reviews

Unmanageable workload is the biggest structural flaw in this organization. Underwriters are expected to manage books with a premium volume that makes thorough, quality underwriting unrealistic. The expectations placed on individual contributors are simply not aligned with the resources or staffing provided to meet them. When performance suffers under these conditions, the response from leadership is disciplinary rather than corrective. PIPs are initiated with little to no prior investment in coaching or mentorship, and there is minimal self-examination at the management level about whether workload structure itself is contributing to the problem. Accountability flows in one direction. Overall, the company has strong benefits on paper, but the day-to-day operational reality makes it difficult to perform at the level the organization claims to expect.

Many unfavorable changes at the Sr. Management level with key long term regional and home office people leaving for "retirement" or other career opportunities. Horrible rating and policy issuance systems; everything requires "work arounds". Company prefers to build its own systems and they are inefficient, outdated and make it hard to compete. The focus is on agent and not the employee. Management has a "let them eat cake" mentality; very elitist group.