Selective Insurance reviews about "training"

This pertains to MUSIC Brokerage (E&S. Poor management. Lagging and outdated systems and processes. Poor training. There is one person who can train on several procedures. Manager has no idea how to delegate work, is often overwhelmed and depends on her direct reports to figure out everything for her and themselves. A lot of underhanded gossip, picks and chooses amongst employees. Consider working in this department is like living in the Wild Wild West. I felt very singled out and attacked when I spoke up on certain matters. I was also the only African American person within this division of MUSIC.

The place is an absolute dumpster fire of a work environment. Get ready to be rewarded with more work from people who can’t properly do their job. Leadership and direct supervisors lack credible knowledge and experience to do their job correctly. There is no repercussions for subpar employees except that their claims find a way off their desk. Speaking of claims, they love to play “where can I hide these claims” by claim dumping onto adjusters desk and telling them to do their best when someone quits then that person tends to quit creating a chain of pass offs. If you speak up you will face repercussions. They claim they promote from within but will always choose an outside candidate with experience rather than providing the training to a current employee to grow. Absolutely zero ongoing training and loves to put on a show about how much they care about employees yet come time to show it (raises) somehow they just can’t do anything for you.

High workload with not a lot of training definitely not structured coming from a corporate company

Never have I worked somewhere where you constantly have to look over your shoulder and walk on eggshells. The people who thrive here are brown-nosing sycophants, who look for any opportunity to throw someone under the bus to make themselves look better. I can't speak for all departments, but the flood insurance department was terrible to work in. Training is not very thorough and they throw you into the fire and then get upset when you don't excel immediately. Management does not trust anyone to do their job and it's obvious with the sheer amount of micromanaging they do. They even time your bathroom breaks and lunch breaks to make sure you aren't stealing company time. Additionally, I witnessed two coworkers of mine being bullied by the manager of the division, who is incredibly short-tempered and unprofessional--many conversations were had with HR and somehow this person is STILL in the flood department. This manager also became angry and took it personally when another individual gave notice due to the toxic work environment and the manager proceeded to tell this person "good luck working at Walmart then". Additionally, one of my friends who works remotely for Selective was reported by a coworker for having her baby in the background of a video meeting. That is truly despicable behavior, especially when my friend has excelled in her role for many years. Overall, unless you are literally about to be homeless, I would not recommend working here. There are many insurance companies that offer remote roles these days.

Work life balance, favoritism in deciding who advances and receives perks. No company is perfect but Selective is much better than most in the insurance industry.

Needs better and proper training

Work load is too much for anyone. Toxic environment to the point treatment is unbearable. Very minimal training with extremely high expectations.