Selective Insurance reviews

Systems are antiquated and service levels are not able to be met with the amount of work and poor technology

This pertains to MUSIC Brokerage (E&S. Poor management. Lagging and outdated systems and processes. Poor training. There is one person who can train on several procedures. Manager has no idea how to delegate work, is often overwhelmed and depends on her direct reports to figure out everything for her and themselves. A lot of underhanded gossip, picks and chooses amongst employees. Consider working in this department is like living in the Wild Wild West. I felt very singled out and attacked when I spoke up on certain matters. I was also the only African American person within this division of MUSIC.