Semrush reviews

4.0

77% would recommend to a friend

(595 total reviews)
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Bill Wagner

83% approve of CEO

63% positive business outlook

Semrush has an employee rating of 4.0 out of 5 stars, based on 595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Semrush employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

595 reviews
1.0
Mar 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Work peers and unlimited PTO

Cons

I regret to share my disappointing experience with Semrush. The pervasive lack of trust among management, coupled with excessive micromanagement, has created a toxic work environment. Shockingly, quotas were unreasonably raised three times within a single quarter, catching employees off guard and fostering an environment of stress. Furthermore, the company's practices of redistributing pay disproportionately, with a 40% gap among Account Executives, only adds to the frustration. This unjust compensation structure raises serious concerns about fairness and equality within the organization. Additionally, the company's decision to prioritize short-term stakeholder interests by manipulating Wall Street perceptions, without any consideration for its employees, is deeply troubling. This blatant disregard for transparency erodes any semblance of trust between the workforce and leadership. The lack of opportunities for professional growth is another glaring issue. Employees find themselves in stagnant roles with no clear path for advancement, contributing to a sense of hopelessness and dissatisfaction. In conclusion, my time at Semrush has been marked by these unsettling practices, making it challenging to recommend this organization to prospective employees. I sincerely hope these issues are addressed promptly for the well-being of the current and future workforce.

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Semrush Response
2y
Dear Colleague, Thank you for the feedback! We understand that our approach may not suit everyone, and apologize for not meeting your expectations. We also regret any discrepancies in how certain situations are perceived. Nevertheless, we remain open to further discussions. You always can discuss any concerns with managers or HR. Yours, the Semrush Team
1.0
Jan 18, 2024

Toxic Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good benefits (401k match, discount program, unlimited PTO.)

Cons

- Leaders within the marketing department have zero sense of professionalism, and apparently no HR training. They do not professionally deliver constructive criticism; instead, they bully, curse at, and harass the person. I would never recommend working in this toxic environment to anyone, even if you're desperate. By the way, HR will not help you if you report this behavior. They're used to it. - Marketing leaders will not treat you as a human being. If you're on vacation, it's extremely likely that there's no one to cover you, and your work will just pile up while you're away. Then, you'll have to work overtime to make up what you missed. For that reason, it's not worth taking a vacation, because it'll never be relaxing. People will push you to check Slack while you're away. - Semrush doesn't have the funds to hire enough people, so you will be overworked and underpaid. If someone on your team leaves, you will simply be expected to take on their work for nothing in return.

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Semrush Response
2y
Dear Sender, Thank you for sharing your feedback. We see it as an opportunity to further collaborate with our leadership team. Sorry that your experience working with us was less than satisfactory. Wishing you the very best in your future career endeavors. Yours, the Semrush Team
1.0
Jan 9, 2024

Steer clear - toxic culture, don't waste your career here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some great people who work at Semrush

Cons

Where to start - watching this company go down the drain has been disappointing. Culture has become so toxic there are memes being passed around (created by an AE) portraying the Head of Sales as a german leader. Toxic managers who micromanage yet provide no coaching and have no idea what they’re doing/talking about. Shady internal practices. “Top performers” will have friends create accounts, purchase items which then they’ll later Venmo them for, just so they hit quota. Sr. Leadership then rewards or calls out these employees as if they're great when they're just gaming the system. Flip flop communication from Sr. leadership. Told we’re raising prices which sales will get credit for, official response on this changed multiple times. Sr. leadership advised everyone will need to attend an in-person sales kick off meeting this month to later say it will be a virtual event. Rumored Sr. leadership never got budget approval before advising everyone will need to attend in-person. President's club was rolled out for the first time last year and changed multiple times. Goals, processes, etc are constantly changing for the worse. Don’t fall for their corporate jargon responding to other reviews on this platform. Semrush shared “The Sales team is currently the fastest-growing department at Semrush and receives plenty of opportunities for research, development, and experiments.” They just laid off 32 employees and their idea of “research, dev & experiments” are random $20/month apps that do things like use ChatGPT to write blog articles. Really forward leaning, state of the art stuff. Outdated/spotty internal systems. Our billing system is a prime example. The system is so outdated, we can’t even send itemized invoices to customers. The invoices simply say Semrush & the amount you were charged. There are too many other companies out there to invest your time and effort into.

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Semrush Response
2y
Dear Colleague, Thank you for such a detailed review and sharing your opinion. We appreciate it. Let us address some points you mention to provide a full picture for all. If we talk about the details, such as Sales Kick-off meetings, it’s not exactly as described. We held meetings in our Barcelona, Philadelphia, and Dallas offices—all employees living in the vicinity were invited to participate offline; the rest joined virtually. When it comes to our position regarding parting ways with some Sales employees from the SMB segment in January: this is connected with the new business focus and redistributing resources towards Mid Market & Enterprise. Using a high-cost sales approach for smaller customers isn’t the best fit, so structural changes were needed. The processes within the company and the Sales Team are ever-changing, this is a cost of growth and development. The same goes for the company’s culture. We cannot remain the same as we were 3-5 years ago. For some people, it’s easier to accept it, for some—not. We understand this, and that’s okay. Thank you once again for your feedback. We believe that both your review and our answer will be useful for future candidates. Yours, the Semrush Team
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Glassdoor has 664 Semrush reviews submitted anonymously by Semrush employees. Read employee reviews and ratings on Glassdoor to decide if Semrush is right for you.