Semrush reviews

4.0

77% would recommend to a friend

(595 total reviews)
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Bill Wagner

83% approve of CEO

63% positive business outlook

Semrush has an employee rating of 4.0 out of 5 stars, based on 595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Semrush employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

595 reviews
2.0
Jul 1, 2025

Just Don’t Do It

Recommend
CEO approval
Business Outlook

Pros

Good product with a name people know. The brand recognition is the only redeeming factor of working on the sales team here. They flew us out to Dallas for SKO.

Cons

10% on average hit quota in Mid-market and their fix is to introduce quarterly quotas. Mid-market is losing people faster than it can bring in. Benefits are poor compared to most other comparable SaaS companies. Don’t expect an ESPP, home office set-up allowance (was $200 but they dumped that), or anything outside of insurance and 401k. They offer unlimited PTO but no quota relief at all. They used to give us 25% off a months quota once a year when we used PTO to encourage us to take a break, guess what… that’s also gone. 1 inbound lead a month, let’s hope it’s not someone asking for support. They conducted one of those “anonymous” Best Place to Work surveys and our manager confronted us about the results and why we answered the way we did. Closed multiple offices on the east coast in the last year Just don’t work here. Wait for a better sales org to come your way. Seriously don’t do it.

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Semrush Response
11mo
Dear Colleague, Thank you for your feedback. However, we would like to clarify a few points: - Competitive benefits. We offer a very competitive benefits package and continuously monitor new market trends to implement them within the company. While it’s impossible to satisfy everyone, we strive to meet the needs of all our employees. - Best Place to Work survey. This survey is conducted by an external platform, and we had no ability to control or influence employees’ responses. The survey was carried out fairly and delivered excellent results: 76% of employees consider Semrush the best place to work. - Office closures. We occasionally close offices, but please note that we provide employees with the flexibility to work from home-something not every company can offer today. - Quotas and growth. We are confident in our plans and continue to achieve steady business growth. We understand this may not suit everyone, but growth remains one of our key business priorities. If you need additional support or have more feedback to share, please reach out to your HR. We truly believe that together we can make your experience at the company as comfortable and fulfilling as possible. Yours, the Semrush Team
2.0
Apr 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Good opportunity to gain quick, high-visibility marketing experience, build your portfolio, upskill on a well-known tool, and become more competitive for marketing roles I worked on some really cool projects and learned a lot from the hands-on experience. On an individual level, I collaborated with some talented and passionate people who care deeply about their peers and their work. As a result, I made many good connections who continue to support me, although many of them have since left the company. It’s also a good place to learn about cross-cultural communication, particularly the unspoken assumptions and misunderstandings that can arise from hearing things differently. (Yes, I’d consider this one a pro in the long run, although it was difficult to deal with at times.)

Cons

The marketing department's culture is wildly inconsistent. As mentioned above, some people are creative, professional, and a joy to work with on an individual level. But leadership appears to be plagued with cliquishness and internal politics. In my personal experience, if you–or your boss–do not curry favor with certain people, you will likely have negative experiences until you are pushed out. Additionally, they seem to value results more than the individuals or teams that helped to create them, which can lead to burnout. I would also describe some of what I witnessed and/or heard about as bullying. But nothing ever seemed to be done about it, possibly because of the relative social power of the individuals involved. Marketing also describes itself as having a “feedback culture,” when my lived reality suggests otherwise. Leaders claim to be open to feedback, when in reality, they only appear capable of delivering harsh, unconstructive criticism while closing themselves off to receiving it. I’m not comfortable sharing any specific details. And my experience would suggest that none of it will be taken seriously. Nevertheless, I hope that the organization takes steps in the right direction to foster a healthier and more accountable environment.

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Semrush Response
2y
Dear Sender, Thank you for providing such a detailed review. We appreciate your ability to give equal attention to both the pros and cons, as not everyone can do so. Regarding your concerns—please believe us, each review is taken seriously. We have discussed it with the team's representatives, and yours will be no exception. If you have witnessed specific cases of bullying and favoritism, please provide more details to hr@semrush.com. We do not condone such behavior, and having specific details will help us better understand and address the situation. Furthermore, leadership development is one of our focuses this year, so your advice comes at the right time. We apologize for any inconvenience. Yours, the Semrush team
1.0
Mar 15, 2024

Stay away - toxic culture

Recommend
CEO approval
Business Outlook

Pros

Smart and enthusiastic global sales team. I would stay away from all teams except working as an AE within the USA market.

Cons

- Horrible HR team both in the USA and globally - HR in the USA is incompetent. They are on their own schedule and don't care having any employee wait a week in order to receive a response. They fire employees without any PIP or coaching even though they preach to ensure employees have no surprises down the road. - My manager has fired or had five team members transfer in her short time as a leader and has not been held accountable for her poor actions. - The culture is very poor and everyone is very picky. They do not know how to adapt and be strategic with any of their programs and initiatives. - Everyone talks behind each others backs, especially leadership who are not born in the USA. - Russian culture is not strategic minded, they play favoritism and talk behind your back. - When joining the company I was informed my salary would be 50k higher and when receiving an offer I was shocked. The head of recruitment said sorry, I made a mistake. They know nothing about any USA benefits and they are the head of global recruitment - what a joke! - I never received a welcome packet or swag even though everyone else on the team has this - except for USA HR. - Pay is below average and they do not offer bonus only after a year if they deem appropriate. This should already show employees they don't invest in a new hire until they are proven which is a horrible approach.

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Semrush Response
2y
Dear Sender, Thank you for the review. We’re sorry to hear that you were disappointed with your experience with us. We apologize for any inconvenience and wish you all the best in your future endeavors. Yours, the Semrush Team
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