SeniorCare EMS reviews

3.7

82% would recommend to a friend

(211 total reviews)
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Michael Vatch

89% approve of CEO

69% positive business outlook

SeniorCare EMS has an employee rating of 3.7 out of 5 stars, based on 211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SeniorCare EMS employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

211 reviews
3.0
Sep 6, 2015

EMT-B

Recommend
CEO approval
Business Outlook

Pros

Nice Staff, Flexible scheduling (seniority gets privilege). 70% of the time vehicle is Part 800. There's a 911 system in senior care but you need to work for it. Uniform is free, but you need to stitch up your patches.

Cons

Don't expect to come out early. if you shift ends at 4PM they will give you a call/run at 3.45PM. Pay is 10.50 for part-time and 11/hr for full time. really low, so if you're going to make this a career you need to do double-shifts. i believe you got 10-15 minutes to part 800 your vehicle. -They do not like unsocial people.

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SeniorCare EMS Response
3y
Hi! We appreciate your review. We appreciate your feedback on where we can better assist our employees and thank you for being part of our family! We are always here to help.
1.0
Aug 21, 2015

Glorified Taxi Company/McDonalds of EMS

Recommend
CEO approval
Business Outlook

Pros

There's flexible scheduling, where you can usually move your shifts around, and even pick up extra ones on a weekly basis. To that point, I suggest going Part-Time, as you can always pick more shifts if you need them. Weekly paychecks are a positive, but it's also designed to deny employees from acquiring too much OT. You'll also meet some partners, logistic staff, and a very short list of supervisors that are worth knowing. And as always, you'll get experience.

Cons

Where to begin.... 1) Patients are customers first (that's what you'll hear in orientation), meaning dispatchers and supervisors will try to rush you along just so they can present a bill for service, and get you going to your next call. It doesn't matter if the patient is 45+ mins away on an emergency call, just get it done is the attitude. 2) Dispatchers- by far the worst con. They sit in a AC/heated room, intermittently watching CNN on a big screen, while thinking they are gods. They don't communicate among themselves, so be prepared to have 5 different dispatchers. who may or may not have any field experience, key you up over the radio asking for your status and trying to tell you how to do your job. They'll also mark or change your status without checking with you. If you have 'NE' (new employee) next to your name, you're chum in their eyes. And don't ever think they'll let you go back to base on time. 3) Most supervisors are so dissatisfied with their lives, they take it out on you. They can be rude & disrespectful without even a cause or something minute that they exploit. Got a complaint or concern? Give it to a seemingly uncaring supervisor, who stares at their phone or computer as you're talking. 4) Ambulances and equipment are beat to the point that they can endanger the crew and/ or patient lives. What's worse is that you hardly get the bare 10 minutes necessary at the start of your tour to check your gear and bus; all the while, your name, tech card, and reputation are on the line if something goes wrong. If the DOH ever gets wind of this... 5) Pay: $10.50-11.50/hr for an EMT-B, which is less than some retailers and fast food joints. Need I say more? I could write more, but I'll leave it at that.

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SeniorCare EMS Response
3y
Hi! We appreciate your review. We appreciate your feedback on where we can better assist our employees and thank you for being part of our family! We are always here to help.
5.0
Jul 23, 2015

Horrible

Recommend
CEO approval
Business Outlook

Pros

Flexible work hours and scheduling is usually very helpful.

Cons

The pay is the lowest of any ambulance company private or otherwise and respect you get from supervisors, dispatchers and logistics is basically nonexistent.

avatar
SeniorCare EMS Response
3y
Hi! We appreciate your review. We appreciate your feedback on where we can better assist our employees and thank you for being part of our family! We are always here to help.
Viewing 199 - 201 of 211 Reviews

Glassdoor has 216 SeniorCare EMS reviews submitted anonymously by SeniorCare EMS employees. Read employee reviews and ratings on Glassdoor to decide if SeniorCare EMS is right for you.