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Sensibill

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Sensibill reviews

3.9

68% would recommend to a friend

(77 total reviews)
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Corey Gross

80% approve of CEO

61% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.3

Compensation and benefits

4.2

Work/Life balance

3.9

Culture & values

3.8

Senior management

3.8

Career opportunities

Sensibill has an employee rating of 3.9 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sensibill employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

77 reviews
1.0
Mar 26, 2019

Really Zero vision of future

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary - they are good at paying you a lot of money and also great benefits

Cons

They have zero clue what to take this SDK! Because the team never ever leaves the building. They are building things out of their own heads without speaking much to users. They have no data to support why the invest in those features that no one wants. In more than a year, they have given no additional use of digitized receipts to the end user. It still does not integrate with any book keeping software. A sales man CEO can shove coal for only so long. Soon banks, that are really dumb enough to pay for this, will realize zero value in this solution. How else you explain their competitor hubdoc showing so much traction. This is a sales driven company with no data oriented outlook. They cannot even define any KPI coherently. As soon as you talk of data, entire 'management' team starts sweating. All they do is process. No outcome driven. Only output driven.

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Sensibill Response
7y
We work hard to ensure that we are compensating above market rate and providing employees with a comprehensive benefits package--we're glad you appreciated it! To address your other points, Sensibill’s solution does have unique challenges as a B2B2C company. There’s a complex relationship between fintechs, enterprise banks, and the end-user. As a company building a solution to help end-users, we’re very interested in building a delightful experience, creating wow-moments, and digging into what users need in a receipt management solution. However, we have to balance these ideal end-user expectations against standards that enterprise banks expect, including strict accessibility, security and privacy guidelines. These elements have constraints that a B2C product doesn’t always need to consider. That being said, we have a Product Team that has spent a lot of time and energy learning about the pain points and needs of our end-users. We’ve done customer empathy sessions, guerilla research, formal surveys with companies like Barlow Research Associates, and intensive usability and accessibility testing to learn about how people interact with our product. All of this data has been collected to help us build a solution that works both for our partner banks, and for their end-users. This goes beyond simple UX/UI enhancements, and delves into their expectations around how our product can help them run their businesses. The work our Product Team is doing is a continuous and iterative process to help us build an accurate and useful product. We’re working on defining the product roadmap, and we’ll be sure to prioritize communicating it effectively so that there are no misconceptions in the future. We know that we have a less typical business model and it isn’t for everyone. However, for some people, solving these problems is exciting. We’re lucky to have a lot of people on our team who are passionate about the unique challenges of a B2B2C operation.
1.0
Mar 21, 2019

Very few regrets in life, time wasted at Sensibill is one of them... DO NOT IGNORE GLASSDOOR REVIEWS LIKE I DID!!!

Engineer
Recommend
CEO approval
Business Outlook

Pros

Other than the flexibility in terms of Work/Life balance I cannot think of a single pro that Sensibill offers and even that is nothing special as most companies, especially startups, offer the same if not more flexibility. If it had any real pros the turn over rate would not be as high as it is.

Cons

I had been delaying this review for a while after I left since I assumed that my departure could have been a wake up call for the higher management; however, it seems that they are indeed a lost cause and continue to damage more people, so I feel ethically obliged to share my extremely bad experience at Sensibill with anyone else who might be considering to join them. Short Summary: Do not waste your time! If you are a technical person looking for actual cutting edge experience and expect the trust and freedom to do your work and innovate, look elsewhere. Sensibill is nothing more than a cheer leading competition where the higher management clearly has certain favourite "popular kids" who get as much time off as they want and get to use any technology they want without anyone knowing about it, not even the CTO whose credit card is being charged :) ... as long as they come back with some fancy numbers which are technically worthless because they can never go into production in any live environment. On the other hand if you are a product or marketing person who loves to clap and do the whole cheer leading routine that feeds the ego of clueless management then feel free to join in and enjoy your time.........till some Monday morning you find yourself swimming with the other fishies in the "ocean" of the job market looking for something new :) Lots of reviews speak about people and culture, but it is mostly fake stuff because most people at Sensibill are fake and I do not blame them, it is simply what the management has encouraged and promoted for years it seems. They only like you when they need you and you are helping, when the work is done you are pretty much invisible to them and if you are leaving they do not even want to speak to you which only means they do and will trash talk behind your back as other negative reviews have stated. Out of the higher management I have to admit that the CTO is an ethically good person, but he is distant from the actual technical work and is trusting the wrong people for making calls as well as the fact that there is a very incompetent COO in place who interferes with decisions when she cannot even define a KPI... yes a COO who cannot define what a KPI is even after ranting 15 mins about it, this tells you a lot about the state of the company right? #PIE... More like LIE ? It is a worthless motto... Passion? More like passion for cheer leading and kissing up.... Integrity? Maybe if they are more honest about benefits and promotions and not just hiding things and lying about it all.... Excellence? I know it is not very professional but "LOL" is all I can say about that... There is a lot more to be said, but trust me as someone with nearly a decade of experience working for both small companies and a big enterprise, Sensibill is not a technology company, nor a product company as they want to call themselves... they are clueless and have no strategy nor mission except do their best to beg for investor funding, but Fintech is not a field you can fool anyone in for a long time...... Sensibill's days are numbered and I do not see it around in a few years.

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Sensibill Response
7y
We appreciate feedback and, as we’ve said before, we believe that debate and discussion is healthy. We’re always aiming for transparency, and in the spirit of transparency, we thought it was important to respond to this review. First, we’d like to clarify that our turnover rate is well within industry standards. We understand that startup life can feel turbulent at times, but turnover is part of normal company growth. Admittedly we’ve had some people move on to their next role/company over the past few months, but as a startup transitioning into becoming a scale-up, that’s not abnormal. As we grow, we’ve had to establish processes that may not have existed before, work more cross-functionally than ever before, and also work with many more people than we did when we were a small, scrappy company! Through all of these changes, we’ve had people that have been with us since the very beginning, newbies coming in to begin their startup adventure, and veterans from the corporate and startup worlds joining us on an exciting fintech journey. It’s never easy saying goodbye to people that have been with us as we grow, but we acknowledge their contributions and wish them all the best of luck as they move on to new things. The second point we’d like to address is around the technical aspect of Sensibill. Our technology department represents more than half of our organization. Each team in that department is doing innovative work and contributing to a product that is helping real people with real problems. The Research team builds machine learning solutions to extracting data from receipts, the platform team builds the infrastructure upon which these solutions sit, and a product development team builds the SDK’s and API’s that leverage these solutions that we implement in the mobile applications of massive financial institutions. To be able to build a product that’s ‘bank tough’ is no small achievement and we’re extremely proud of the engineers that have contributed to our success. A large part of this review focuses on our company culture. With respect to having a ‘cheerleader culture’, we do believe in celebrating the achievements and successes of our teams. That being said, we encourage our teams to engage in healthy debate, disagree until they find the best solution, and then commit to executing on a plan. When that process ends in a desirable outcome, then yes, we like to celebrate the hard work put in by everyone involved. In regards to the comments about our COO, it doesn’t feel constructive to engage with ad hominem attacks. However, we will say that Izabella has been integral to the company’s success and she’s a respected leader and mentor to many. We're not trying to fool anyone here. What we're doing everyday is building our product and making it better for our clients and for our end-users. We’ve been transparent about our growing pains in the past and taken tangible steps to address issues raised by our team. We’ve seen results from these initiatives and we’ll continue evolving and improving.
5.0
Oct 26, 2018

Sales - Director

Sales
Recommend
CEO approval
Business Outlook

Pros

A flat culture that values everyone's opinion Inspirational leaders that drive growth professional and personally Fun and welcoming team The market and career opportunities are tremendous

Cons

It's a 10 min walk from the closest subway

Viewing 55 - 57 of 77 Reviews
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Glassdoor has 80 Sensibill reviews submitted anonymously by Sensibill employees. Read employee reviews and ratings on Glassdoor to decide if Sensibill is right for you.