Does Senture pay their employees well?

According to anonymously submitted Glassdoor reviews, Senture employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Senture. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Senture?

49% of Senture employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Senture 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Senture?

Customer Service Representative (96) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 57 reviews)); "Good pay sometimes, work from home" ((in 36 reviews)); "great people and pay and get to work form hom" ((in 15 reviews)); "good benefits" ((in 15 reviews)); "Great coworkers" ((in 10 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 16 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 8 reviews)); "Insurance is expensive" ((in 6 reviews)); "Micromanaging by supervisors not sure how to get time off" ((in 6 reviews)); "Hard to advance they play favorites" ((in 5 reviews))

What are employees saying about Senture layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Senture layoffs and their outlook for job security at Senture in 2026.

What are the top reviewed Senture locations?

London , McAllen , Monticello , Williamsburg , Louisville , Edinburg , Pharr , Lexington-Fayette , Oklahoma City , Harlingen , Hampton , New York , Warren , Tulsa , Barbourville , Canada , Manchester , West Liberty , Woodbine , Yosemite , Corbin , Charlotte , Raleigh , Austin , La Feria , Allen , Dallas , Fort Worth , Houston , Texas City

Senture reviews about "pay"

40% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.0

Culture & values

2.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

140 reviews

5.0

Dec 8, 2025

Great pay

Gsa - guest service agent

Recommend

CEO approval

Business Outlook

Pros

Great pay doing remote work

Cons

Mudd sad t have great discipline

Senture Response

7mo

Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.

1.0

Apr 21, 2026

Work from home with decent pay, but schedule changes frequently

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home, decent pay if you decline health coverage

Cons

They will change your schedule whenever they choose, lack of individual feedback as everyone is treated the same

Senture Response

1mo

We apologize for any negative experiences you had during your time with us. Please get in touch with us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address any lingering issues.

3.0

Mar 2, 2026

Stressful and not worth js

Customer service (csr)

Recommend

CEO approval

Business Outlook

Pros

Good pay, great coworkers, weekends off

Cons

Expensive insurance you have to have, high call volume, strict metrics.

Senture Response

1mo

Thank you for sharing your thoughts. We value your feedback and are always looking to improve. If there are specific areas you think we can work on, please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.

2.0

Jun 8, 2026

Great pay but accountability issues and hours cut

Trainer customer services department

Recommend

CEO approval

Business Outlook

Pros

Great pay Good overtime when it’s offered

Cons

Hours cut Gives a lot of mto Tier 4 is not supposed to get mto but if stars are low you still get mto They hold you accountable for things even out of your hands You have to take blame for everything even if it isn’t your department or they aren’t calling about you

Senture Response

2w

We're committed to learning from all feedback and are sorry to hear about your experience. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can improve. We are proud to share that Senture is now a subsidiary of the Teleperformance (TP) Group, we (as Senture) are thrilled to bring TP's global scale, innovation, and resources to our team and culture.

2.0

Feb 22, 2026

Toxic.

Member engagement

Recommend

CEO approval

Business Outlook

Pros

Good pay if you’re a top performer.

Cons

Terrible work environment. You can do your absolute best and they still push you to somehow do better.

Senture Response

1mo

We apologize for any negative experiences you had during your time with us. Please get in touch with us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address any lingering issues.

4.0

Jul 13, 2026

Decent pay with good benefits

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are good pay is decent

Cons

Didn’t work there long enough to notice cons

Senture Response

1w

We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns. We are proud to share that Senture is now a subsidiary of the Teleperformance (TP) Group, we (as Senture) are thrilled to bring TP's global scale, innovation, and resources to our team and culture.

Viewing 1 - 3 of 140 Reviews

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Jobs at Senture

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Customer Service Agent

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Healthcare Member Advocate

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Healthcare Customer Advocate - OK

Member Engagement Coordinator

Senture

Senture reviews about "pay"

Ratings by category

Ratings by demographic groups

Reviews by job title

Great pay

Work from home with decent pay, but schedule changes frequently

Stressful and not worth js

Great pay but accountability issues and hours cut

Toxic.

Decent pay with good benefits

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Jobs at Senture

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