Sephora reviews

3.7

65% would recommend to a friend

(9,623 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Apr 17, 2022

Great pay

Recommend
CEO approval
Business Outlook

Pros

Was able to negotiate pay higher than what they offered.

Cons

Holidays and overnight/inventory were draining times.

3.0
Apr 12, 2022
Recommend
CEO approval
Business Outlook

Pros

One of the most fun, energetic work places I have ever been apart of. I learned so much, got to meet so many people, and got so much free makeup. Great benefits even for part time employees.

Cons

It was pretty clear at the time that I left that the company as a whole was having trouble adapting to the new normal of the cosmetics industry. Their status as a luxury brand was only getting them so far and Ulta and Morphe were outselling them in the retail space. As soon as sales started to flounder all of a sudden work life balance and employee satisfaction weren't priorities. They also do not pay competitively at all.

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Sephora Response
4y
We're sad to see you're no longer with us but we appreciate you taking the time to leave a review.
1.0
Apr 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Gratis. Fun with Makeup. 20% off.

Cons

Terrible Managers. terrible pay. clique environment.

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Sephora Response
4y
Thank you for your feedback. As we grow, it is important for us to hear feedback such as yours to help us improve. We’d like to hear more details regarding your experience, we’d greatly appreciate it if you could reach out to our anonymous third-party provider iCare, Sephora's ethics and compliance portal, to share additional details about the pattern you alluded to in your review. We appreciate you taking the time to let us know your thoughts.
Viewing 409 - 411 of 9,623 Reviews

Glassdoor has 12,242 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.