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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,628 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Senior management

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      4.0
      Sep 11, 2019

      It’s not all just about lipsticks

      Senior artist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture, non commission based, fun environment, get trained by brands, potential to move up the corporate ladder, great benefits ( if you qualify)

      Cons

      Very young demographic of employees and it can be hard to fit in/ create relationships due to people being caddy . very slow moving when it comes to promotions. Bonus is structured as team goals instead of individual successes. Company undergoing a rebranding. Lots of fast change. More than usual bonus payout mistakes that later has to be corrected by payroll.

      3.0
      Sep 3, 2019

      So disappointing

      Client service coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      You learn about top brands.. training is amazing. Plus great gratis.

      Cons

      Management don’t appreciate their employees.. always being talked down too.. micromanaging.. no work life balance. Don’t care about employees.

      1.0
      Jul 20, 2019

      probably the worst retail job ive worked because of management.

      Color consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      getting to play with makeup all day, staying up to date on product launches. coworkers are all so amazing.

      Cons

      management is a nightmare. so cliquey & the favoritism is like ive never seen. gratis is not distributed fairly, IF its distributed. i’ll at times have ONE PRODUCT on my gratis bin for weeks, i honestly suspect managers of gratis theft. i dont know how they hire managers that have little to no experience in make-up & literally refuse to help clients, they’ll shoo them off to an over worked & very busy employee in color almost ALWAYS. micro-managing is out of this WORLD. having to ask permission to get a sip of water, or use the restroom & if youre using the restroom or anything more than 3 minutes theyre passive aggressively making comments on the walkie talkies about your where-abouts. ive literally been told “no” to getting a sip of water. UNREAL! they dont like to let employees speak to their peers, its like youre expected to be a robot. if youre looking for a job because you have a passion for makeup, RUN AWAY FROM HERE. this is all sales & operations. no makeup education or artistry here AT ALL! RUNN!!!!! very sad because i was so excited to work here, but the salem, nh rockingham location will kill your spirit. run awayyyy.

      Viewing 448 - 450 of 9,628 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,247 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.