Is Sephora a good company to work for?

Sephora has an overall rating of 3.7 out of 5, based on over 12,248 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 65% of employees would recommend working at Sephora to a friend and 56% have a positive outlook for the business. The best reviews about Sephora have been left by employees working as Intern , Color Expert (Makeup Consultant) and Sales Representative .

Does Sephora pay their employees well?

According to anonymously submitted Glassdoor reviews, Sephora employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Sephora. This rating has been stable over the past 12 months.

How satisfied are employees working at Sephora?

65% of Sephora employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sephora 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Sephora?

Beauty Advisor (1880) , Sales Associate (347) , Cashier (327) , Color Consultant (277) , Manager (163) , Product Consultant (162) , Makeup Artist (145) , Skincare Consultant (141) , Licensed Beauty Advisor (137) , Sales Associate/Cashier (133) , Operations Consultant (115) , Store Director (102) , Beauty Consultant (100) , Conseiller De Vente (96) , Operations Associate (96)

What are the pros of working at Sephora according to real employee reviews?

"You get some free products from the company and a low discount most companies give more." ((in 493 reviews)); "The people you work with are great and it's so wonderful being around people with similar interests!" ((in 421 reviews)); "We receive free product once a month with training and a great discount on purchases." ((in 360 reviews)); "Great benefits and the Gratis is off the chain and the schedule is flexible" ((in 334 reviews)); "The gratis is great and your coworkers are really nice" ((in 272 reviews))

What are the cons of working at Sephora according to real employee reviews?

"Store management is poor and too friendly amongst themselves" ((in 682 reviews)); "Horrifically low pay for working full time in one of the most expensive cities in Canada." ((in 603 reviews)); "There is no work life balance and all of my colleagues that I worked with have already left" ((in 344 reviews)); "Could be long hours but that is dependent on you and how you set your schedule up." ((in 304 reviews)); "managers have tons of workload and also technology is a lot to follow up with." ((in 254 reviews))

What are employees saying about Sephora layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sephora layoffs and their outlook for job security at Sephora in 2026.

What are the top reviewed Sephora locations?

San Francisco , New York , Los Angeles , Chicago , Houston , Boston , Atlanta , Las Vegas , Seattle , Dallas , San Diego , Miami , Orlando , Washington , Austin , Denver , Salt Lake City , Charlotte , San Antonio , Philadelphia , Brooklyn , San Jose , Pittsburgh , Costa Mesa , Nashville , Tampa , Columbus , Indianapolis , Belcamp , Scottsdale

Sephora reviews

3.7

65% would recommend to a friend

(9,628 total reviews)

Guillaume Motte

81% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews

5.0

Jun 8, 2017

GREAT COMPANY

Product consultant

Recommend

CEO approval

Business Outlook

Pros

Sephora really does celebrate anything you do. As a gay person it's sometimes hard to fit in anywhere really especially at jobs. Though Sephora makes me feel super comfortable and amazing. Not going to lie but Sephora has changed my life. MANAGEMENT IS AMAZING AT MY LOCATION.

Cons

Nothing at all, really it's awesome.

3.0

Jun 1, 2017

I've worked there for 10 years and it's a great family environment.

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Gratis. Brands contribute loads of gratis so you get to try the product and can speak intelligently to your clients about the product as your selling it. Lots of brand trainings so you are on your A game when it comes to knowledge about the products.

Cons

Annual performance reviews are a joke. The employees and Management have to deal with the low raise scale. People who do less work sometimes get more money. There is some show of favoritism which can be discouraging.

5.0

May 25, 2017

Sr. Education Consultant (SiJCP)

Senior education consultant

Recommend

CEO approval

Business Outlook

Pros

- You play, learn and teach all things skincare & makeup. - Part of your uniform is wearing make up. - You meet new people everyday. - You're educated on the latest and greatest products, tools & techniques. - There is always something new to learn & teach. - It's a challenging and inspiring career. - Welcomes diversity and listens to our varying ideas & concerns. - Management develops staff to move forward with company whether Sephora or JCP side. - Ability to request days off without management making you feel bad for having a life beyond the black tile.

Cons

- Some employees confuse recognizing high achievers as favoritism. - No set schedule, lots of evenings and weekends (It's RETAIL FOLKS!) - No option to order out of stock products for upcoming shipments. - I lowballed my pay due to fearing I would be passed up for requesting pay representing my experience. When I received a promotion in turn I received bottom dollar. Lesson learned. :D - Labels low performers and doesn't invest effort & time in turning them around. (I know it's a business & not babysitting. I think we can do better as a team to uplift those struggling, instead of giving up.) - To advance you must learn the numbers & business metrics which can be difficult with limited office time to navigate the system.

Viewing 490 - 492 of 9,628 Reviews

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GREAT COMPANY

I've worked there for 10 years and it's a great family environment.

Sr. Education Consultant (SiJCP)

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