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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,628 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      10K reviews
      5.0
      Apr 7, 2017

      Sephora Retail

      Color department sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sephora makes sure to give all employees the newest products with a program called "gratis." This allows employees to try everything and be able to speak to the products when selling on the floor. Sephora also has a fine-tuned company language and culture that allows for consistency per franchise. Customers are "clients" and help is always "assist."

      Cons

      In retail, there wasn't a lot of mentorship programs for employees who wanted to work their way up.

      3.0
      Apr 2, 2017

      Good Experience

      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Energetic Atmosphere Working with so many different Makeup & Skincare brands, being the 1st to learn new products, Weekly 'education' & learning of new & exciting beauty info on Sephora University, Being a part of 'Clients' beauty experience, Being encouraged, complimented(Celebrated) by Leads & fellow Cast Discounts Some Co-workers were nice & supportive

      Cons

      Hours, Passive aggressive "Bullying" Unsupportive 'Upper' Management Instore Favoritism Unorganized Store is over-crowded, cluttered, aisles are narrow

      Viewing 496 - 498 of 9,628 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,248 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.