Sephora reviews

3.7

65% would recommend to a friend

(9,628 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Mar 26, 2017
Recommend
CEO approval
Business Outlook

Pros

The Company overall is the best you will ever work for. Benefits are Great, you pay some but they also pay a great percentage. Health, dental, vision, disability, pto and they match you up to a certain percentage on your 401k. Gratis is nice since you have to have a full face of makeup on daily. 20% off any non sephora item, and 40% off Sephora Merchandise. Training is outstanding and is done 1 on 1 with Brand Reps, and by watching videos everyday for 10 minutes.

Cons

Management, at my store if your upper management likes you- you will get better pay. They make sure you advance in your career. If your not in the liked group, it wears you down to where you just don't want to even be there. It is a tactic, like being in highschool. Very sad that this cannot be stopped. Top employees and performers leave because they are treated unfairly. Really this is the only complaint there is besides the pay. But again if they like you, they make sure your put in a position that is paid more. Zoning is also ridiculous to a point, you can't show a client where to go that is 10 feet infront of you because of your zone, clients think it's because we are rude or lazy. Zoning needs to be rethought. You won't make enough money to live off of here, unless your a lead or exempt manager. Good for college students or first jobs. Your just a number here they know someone will fill your spot and don't care about losing you at all.

2.0
Mar 12, 2017

Senior Artist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product training, gratis, fun job

Cons

No pay raises, no growth opportunity

3.0
Mar 6, 2017

Part time

Recommend
CEO approval
Business Outlook

Pros

Gratis, fun atmosphere, decent pay.

Cons

Gratis sometimes sucked, would be sent home after working only a few hours if the store did not meet a certain dollar amount in sales.

Viewing 499 - 501 of 9,628 Reviews

Glassdoor has 12,248 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.