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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,628 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Senior management

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      4.0
      Jul 28, 2016

      I Couldn't Ask for More Flexibility

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      My store has worked with me through so many transitions in my life. When I needed fewer hours, done. Needed time away. Done. Moved temporarily. Moved to inactive scheduling but still employed. I can't complaint at all.

      Cons

      It's retail so it's common retail problems. You have to manage your stress levels appropriately.

      4.0
      Jul 27, 2016

      No room for growth

      Color consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get tons of gratis and getting time off for a vacation isn't an issue. You can have the schedule you want if you need it. Its a really fun place to work also!

      Cons

      There isn't much room to grow in this company. They like to promote from outside.

      4.0
      Jul 17, 2016

      Great company to work for, especially if you have a product addiction.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get tons and tons and tons of gratis! Aka. Free stuff. If you stick around long enough, Sephora will train you. Brand representatives come in and train you as well. Make good partnerships with them. You can learn a lot of tips and tricks from them and its from them you get most of your training anyway. They're really nice too. Remember everyone knows everyone in the beauty industry so be on your best behavior. You can move up if you're good at office politics. Sephora has their own special language and way they do things, Which is kind of like their politics.

      Cons

      The pay is complete crap compared to other other retailers. If you're in color for example, you're basically doing makeup all day long for free and you're not allowed to accept tips. There's no commission. We do get bonuses based on clients taking the survey but the government takes most of that money anyway. Also if you do not pressure management for what you want for your sephora career, you won't get any where. So dont be the one who waits around to get recognized. Ask for what you want and OFTEN. Or you wont get it. Depending on the store if you teach classes or do shipment you might have to be at work at 7am....With a full face of makeup on. (But you always need to be on your A game with your makeup. Its a makeup store after all. Management might coach you if you dont)

      Viewing 517 - 519 of 9,628 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,248 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.