Sephora reviews

3.7

65% would recommend to a friend

(9,635 total reviews)
avatar

Guillaume Motte

82% approve of CEO

57% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Sep 29, 2015

Great benefits.s

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the clients are very nice, and make the job worth a while. Gratis is also something to look forward to, as well as the emphasis on the product trainings.

Cons

Cast members too often feel entitled to something. Very clique-y, high schoolish characters. Management tend to micromanage, and make decisions based off personal feelings. Borderline toxic environment.

1.0
Sep 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Public Transit- Powell Street Bart Station exit. Pretty sad- can't think of one PRO..

Cons

CEO- needs to have meeting with these Cliquey Micro-so called managers!. They treat and dehumanize New Cashiers, and New Color Consultants.. No Mentoring..the majority of the staff have No professional etiquette when it comes to ..welcoming new staff+ it's like WE are the enemy. If you are that person- who likes being treated like a insect and being surrounded by High School Mentality--this job is for you!. I would rather enlist in the Army Boot Camp for a month than put my SOUL to Sephora @ The Powell location in San Francisco. With that said, I do hope the CEO addresses that Big issue at that store..so sad these leaders are Out for themselves and had forgotten how to treat each employee AS ...You want to be treated!. Amen to that!. These makeup artists look pretty with makeup; however it's the Soul of those individuals that represent 100% Ugliness. Looks fade away ladies and gents...Superficial folks :(

4.0
Aug 31, 2015
Recommend
CEO approval
Business Outlook

Pros

Great education, we are thoroughly trained before even being allowed on the floor. Gratis- We are spoiled

Cons

Discount only 20% on brands & 40% on Sephora Collection It can be hard to have growth depending on your leadership team The pay scale is not even across the board, you may do more but you can be paid less than another... Definitely push for $12+ when you apply

Viewing 556 - 558 of 9,635 Reviews

Glassdoor has 12,259 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.