Sephora reviews

3.7

65% would recommend to a friend

(9,625 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,625 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Sep 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Up to date information on beauty products. Samples to try daily. Learn a lot about cosmetics in a short period of time. Exciting work environment.

Cons

Can be boring day to day. Management seems to pick favorites, seems like they could be a little more professional and less "high school"

3.0
Sep 1, 2014

A retail leader that is a bit stuck acting like a bit player

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

extremely progressive, frequently changing dynamics, not afraid to take risks. Fair amount of internal training available.

Cons

does not pay industry standard wages. Leadership does not follow the rules that everyone else is expected to follow. Poor communication from the top down. Lots of direction to do things because someone in leadership wants it regardless of impact. Sephora values only paid lip service. Nonexistent work life balance. Fair amount of nepotism. HR is horrific - feels like you're meeting with the cast of the movie mean girls. heavy reliance of contractors at rates which are 2-3x what a local headcount would cost.

5.0
Aug 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Great Environment Great Training Program Professional As a seasonal employee, I was given the exact same treatment and benefits at Sephora Decent Discount

Cons

As a seasonal employee, I had to work holidays, but that was expected. If you are hired as a seasonal cashier, that is just what you will be, a cashier. However, whenever I was interested in some other aspect of the job, I was taught the basics.

Viewing 9076 - 9078 of 9,625 Reviews

Glassdoor has 12,244 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.