Sephora reviews

3.7

65% would recommend to a friend

(9,604 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Oct 7, 2009
Recommend
CEO approval
Business Outlook

Pros

- Prestigious in terms of professional makeup used in the industry. - Great gratis given, and given often. - Freedom (for the most part) to span the floor and offer help when and where needed. - Good opportunity for experience with hands-on demonstrations to actual clients. - Product incentives provided when great service or sales is observed. - Huge variety of high-quality brands you're encouraged to try out and recommend.

Cons

- The employee demographics are dominantly female, and in my experience, co-workers and even management have shown very catty sides. Definitely noticed some ****talking. - Standing around for hours upon end, especially when business is slow, can be a drag. - In my particular location, hours were extremely hard to come by during some months. Some weeks, I was only scheduled a day or two when I'd requested 4-5.

5.0
Sep 24, 2009
Recommend
CEO approval
Business Outlook

Pros

They pay well. My supervisor was great at allowing employees to have a work - life balance. Good ability to advance.

Cons

Sometimes management did not announce opportunities within a reasonable time frame. It is retail, and there is not a lot of status in that type of position.

2.0
Aug 27, 2009
Recommend
CEO approval
Business Outlook

Pros

Exciting and fun. Great education. Large company with great perks, benefits and opportunities for growth. My DM rocks! Sephora values that ensure a great work environment and make us different than other reatil companies. Amazing and talented cast who I absolutely adore.

Cons

Some stores seem to be allowed to operate without regards to these very important Sephora values and sadly these values were the main reason I was interested in working for this company. Dog and pony...little respect for all, work life balance only for part- timers, no innovation or passion, cutting back on education so expertise is suffering, and a big lack of teamwork with the war of the worlds, at least in my store.

Viewing 9580 - 9582 of 9,604 Reviews

Glassdoor has 12,215 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.