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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,603 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Senior management

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      5.0
      Apr 21, 2009

      A great place to launch a career in cosmetics or retail sales.

      Cast member
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sephora truly is a fun environment to work in. You are surrounded by thousands of great products that you get to play with all day! There is relatively limited stress - no commission which allows true team work. And it is fast paced enough to make the days whiz on by. I meet and work with many really terrific clients. The fact that there are so many other cast members means that my schedule can be very flexible.

      Cons

      Oftentimes it seems that clients see me just as a "sales clerk." A client once said "you make minimum wage, right?" Which is not true at all. I consider myself a professional makeup artist with great skill. Sometimes you have to deal with silly and shallow women who seem oblivious to anything but themselves, but that is more the exception than the rule. The other downside is that it sometimes gets so busy and clients are pulling you in all different directions at once. You feel like a carcass being torn apart by wild dogs. But then again - its the busy-ness that is exciting.

      3.0
      Apr 7, 2009

      Good place to have a job.

      Skincare
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sephora is a prestige company and works with a lot of great brands to bring the best items to the public. The schedules are generally flexible and the people for the most part are great to work with. Compared to working at a counter in a department store Sephora is great. The counter has a stuffy environment and doesn't allow for very much interaction with the customers or clients. I think the training is the best thing that you can get as long as you are able to get trained correctly when hired, not months later after already working. Generally everything is fine.

      Cons

      Some of the management team should be a little more professional.

      3.0
      Mar 26, 2009

      Beauty junkies unite!

      Cast member
      Recommend
      CEO approval
      Business Outlook

      Pros

      GRATIS!!! LOADS AND LOADS Great place for beauty junkies huge emphasis on education on all brands, there is always updated trainings Amazing coworkers because they don't just pick anybody to work here Fun place to work especially if you love people and making people beautiful Genuine consultations, we never ever push people to buy because we are not on commission which means you can trust us because we want what's best for the client

      Cons

      Not enough pay for how much we know compared to other beauty retailers who dont educate their employees we pride ourselves on the knowledge we are trained and they should consider paying us more considering how much traffic and business we generate because it is retail, the hours suck

      Viewing 9589 - 9591 of 9,603 Reviews
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      Glassdoor has 12,215 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.