Serco Group reviews

3.2

51% would recommend to a friend

(4,060 total reviews)
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Anthony Kirby

61% approve of CEO

45% positive business outlook

Serco Group has an employee rating of 3.2 out of 5 stars, based on 4,060 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Serco Group employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

4K reviews
3.0
Jan 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Serco has a lot of visibility in the DoD therefore people get a lot of expousure to new technology and demos from other vendors.

Cons

New roles and responsibilities don't match salary and/or title No incentives or annual bonuses Little vacation There is a huge gap between middle management and upper management. Middle management does not have standardized practices, and procedures to deliver results to customer. Very little training. Usually customer needs to fund it, or obligate Serco to comply with their standard and policies.

3.0
Jan 19, 2011
Recommend
CEO approval
Business Outlook

Pros

A job A paycheck Flexible mid-level managers, at least the ones I report to

Cons

Below average vacation/sick time Unflexible time clock system ZERO tuition reimbursement/training budget...so they say

2.0
Dec 22, 2010
Recommend
CEO approval
Business Outlook

Pros

Hourly rate was not bad for the job.

Cons

Poor management. Poor training and delevlopment oppurtunites. Bad practices, which are condoned by senior management. Company only cares about bottom line and not the welfare of staff or customers.

Viewing 4021 - 4023 of 4,060 Reviews

Glassdoor has 4,630 Serco Group reviews submitted anonymously by Serco Group employees. Read employee reviews and ratings on Glassdoor to decide if Serco Group is right for you.