Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Serco Group

      Engaged Employer

      Serco Group reviews

      3.2

      51% would recommend to a friend

      (4,060 total reviews)
      avatar

      Anthony Kirby

      61% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Serco Group has an employee rating of 3.2 out of 5 stars, based on 4,060 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Serco Group employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      4K reviews
      3.0
      Feb 2, 2011

      Opportunities to influence change, operations, processes and systems is significant but recognition/ resources limited

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Serco does incredible work for governments around the world - its a great place to serve our country without wearing a uniform (20% of our employees are Veterans!) For a large company, we are very nimble and entrepreneurial - we can make rapid decisions and adjustments to market changes and opportunities. There is minimal bureaucracy and extensive diversity throughout the organization.

      Cons

      Serco tends to pay about 60 - 80% of salaries offered by our leading competitors and our benefits package is fairly expensive, though Cigna provides fairly broad coverage nationally. It is hard for high performing staff-level employees to get recognized and promoted. Age and experience seem to be valued by senior leadership over aptitude and innovation, and the top of the organization is quite old and almost entirely male.

      Viewing 4018 - 4020 of 4,060 Reviews
      Related searches: Serco Group jobs | Serco Group salaries | Serco Group benefits | Serco Group interviews
      ReviewsSerco Group reviews

      Glassdoor has 4,630 Serco Group reviews submitted anonymously by Serco Group employees. Read employee reviews and ratings on Glassdoor to decide if Serco Group is right for you.