Serco Group reviews

3.2

51% would recommend to a friend

(4,062 total reviews)
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Anthony Kirby

61% approve of CEO

45% positive business outlook

Serco Group has an employee rating of 3.2 out of 5 stars, based on 4,062 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Serco Group employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

4K reviews
1.0
Feb 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Great coworkers who actually care about each other.

Cons

Management on all levels at the Fargo location do not care about the employees at all! They speak nicely to your face and then stab you in the back amongst each other. I was on bed rest at home mandated by a doctor, which they were informed about in advance, and then on my day off, received a phone call from my team manager and team lead informing me I was being fired because I was not trying to utilize extra time to make up missing hours. When I pointed out that per management was not making extra hours available to sales only personnel, I was told, "Well,that is true and we are sorry about that but we are letting you go for that reason anyway." Then I was told that they would simply deactivate my badge,so there was no reason for me to even come back. That is not how a company should ever treat their employees and I have filed a grievance with the state labor board against them.

1.0
Oct 7, 2014
Recommend
CEO approval
Business Outlook

Pros

zero. If I could give negative stars, I would

Cons

racist managers. very narrow minded. extremely difficult to focus on work because the management team was organized with their harassment. Keep in mind, this is the same company that was contracted to establish the HEALTHCARE.GOV website that received horrible publicity. President Obama's administration killed the contract after the media exposed Serco. If Serco offers you a job .....RUN!!

Viewing 130 - 132 of 4,062 Reviews

Glassdoor has 4,632 Serco Group reviews submitted anonymously by Serco Group employees. Read employee reviews and ratings on Glassdoor to decide if Serco Group is right for you.