Serco Group reviews

3.2

51% would recommend to a friend

(4,062 total reviews)
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Anthony Kirby

61% approve of CEO

45% positive business outlook

Serco Group has an employee rating of 3.2 out of 5 stars, based on 4,062 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Serco Group employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

4K reviews
2.0
Sep 6, 2013

Sinking Ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None, really. Very difficult place to work.

Cons

Significant cost reductions and ineffective merger of Serco and SI has led to many lost contracts when recompeted. Job performance not reviewed. Threatened with dismissal if goals not under my or my team's control were not met. Poor Work/Life balance.

1.0
Aug 26, 2013

Do not waste your time

Recommend
CEO approval
Business Outlook

Pros

Can not think of any. Career opportunities are just about zero, as the company will terminate your employment as soon as the contract you have been hired to work on ends.

Cons

1. Ninety percent of positions at Serco are contract positions and your job with Serco will likely terminate when the contract terminates. 2. If you have a broad set of skills, you may be able to latch on to another contract before Serco terminates you. However, don't expect to receive any preference just because you are a current employee, and don't be surprised when they hire five people into positions where you could have worked a month before they terminate you. 3. Health benefits are below average, and employees currently have to pay high deductibles and out-of-pocket expenses after your $1500 annual health care allowance is used up. 4. Career opportunity - about nil.

1.0
Aug 17, 2013

Aura of desperation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours worked for my schedule

Cons

Paranoic work place; condescending management

Viewing 145 - 147 of 4,062 Reviews

Glassdoor has 4,632 Serco Group reviews submitted anonymously by Serco Group employees. Read employee reviews and ratings on Glassdoor to decide if Serco Group is right for you.