Serco Group reviews

3.2

51% would recommend to a friend

(4,064 total reviews)
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Anthony Kirby

61% approve of CEO

45% positive business outlook

Serco Group has an employee rating of 3.2 out of 5 stars, based on 4,064 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Serco Group employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

4K reviews
1.0
Jun 13, 2021
Recommend
CEO approval
Business Outlook

Pros

There are no pros working for this company

Cons

Awful company, does not pay well and no incentives

1.0
Jun 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent Pay; Most of my coworkers were good people.

Cons

Serco in London, KY is by far the WORST managed company I have EVER worked for. They do not care at all about their employees. Management will stab you in the back just to get ahead. They show too much favoritism. I know several great employees who have quit because they refused to kiss management’s butt! And because they are an ‘at-will’ employer, they will fabricate stories to get rid of anyone that they cannot manipulate. I have seen it happen too many times! They have been known on SEVERAL occasions to lay employees off, with absolutely NO notice! And, when they do rehire, they will hire new people instead of the ones who were laid off! I have never worked for a company so unprofessional. They even rehired a guy who had been previously terminated for sexually harassing two different women. And, if that isn’t ridiculous enough, they had two managers who both had federal offenses against them. On a positive note, though, for all you drug users, they don’t drug test. 😉

1.0
May 19, 2021

Good place to start

Recommend
CEO approval
Business Outlook

Pros

Pay Work life balance School opportunities Knowledgeable managers Location

Cons

Promotion for some if you are in the inner circle. No advancement for people who have worked hard and deserve it. Loyalty means nothing here. Toxic culture Upper management is free to belittle, bully and humiliate staff without fear of punishment since they are protected even after multiple incidents of inappropriate behavior and cover ups.

Viewing 205 - 207 of 4,064 Reviews

Glassdoor has 4,634 Serco Group reviews submitted anonymously by Serco Group employees. Read employee reviews and ratings on Glassdoor to decide if Serco Group is right for you.