Serco Group reviews

3.2

51% would recommend to a friend

(4,066 total reviews)
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Anthony Kirby

61% approve of CEO

45% positive business outlook

Serco Group has an employee rating of 3.2 out of 5 stars, based on 4,066 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Serco Group employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

4K reviews
1.0
Jan 12, 2018

General Clerk 3L

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, awesome coworkers

Cons

No recognition for work, hours that where worked

2.0
Nov 7, 2017

GCII

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Offered decent pay and benefits.

Cons

Supervisors were over worked with too many employees per supervisor. Company was still trying to understand the correct formula to do the job after 3 years under contract.

1.0
Oct 15, 2017
Recommend
CEO approval
Business Outlook

Pros

A surviving place for desperate local people.

Cons

I had to leave there due to a serious health issue. The management expectations were unusual. We had to sit and work in front of a double screen computer for 8 to 10 hours per day with limited breaks. Working overtime was mandatory in the weekend back then and the salary was below the average in the area. Many people left Serco for the similar problems. I always regret that I did not file a suit when I started my medical treatment and I got disability . I was hoping that they offered me a different position respect to the limitations I got from the work, but they did not.

Viewing 235 - 237 of 4,066 Reviews

Glassdoor has 4,636 Serco Group reviews submitted anonymously by Serco Group employees. Read employee reviews and ratings on Glassdoor to decide if Serco Group is right for you.