Does Sertec pay their employees well?

According to anonymously submitted Glassdoor reviews, Sertec employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Sertec. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sertec?

50% of Sertec employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sertec 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Sertec?

Customer Service Representative (29) , Intake Specialist (15) , Asesor Telefónico (7) , Customer Service Representative (CSR) (5) , Call Center Agent (2) , Customer Care Agent (2) , Customer Support (2) , Programador (2)

What are the pros of working at Sertec according to real employee reviews?

"Good people to work with" ((in 5 reviews)); "Friendly coworkers" ((in 3 reviews)); "very flexible hours and an excellent job for a college student" ((in 3 reviews))

What are the cons of working at Sertec according to real employee reviews?

"The management is horrible, they have nasty unprofessional attitudes and they sit around gossiping." ((in 15 reviews)); "Low pay and it was non" ((in 11 reviews)); "Benefits aren't that great." ((in 6 reviews)); "The lunches are only 30 minutes & the breaks are 10." ((in 5 reviews)); "The managers don't communicate with the staff unless there is something wrong." ((in 4 reviews))

What are the top reviewed Sertec locations?

Atlanta , Sandy Springs , Sandy Springs , Somersworth , Marietta , Norcross

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Sertec

Sertec reviews

2.7

50% would recommend to a friend

(111 total reviews)

Stephen M. Mitchell

31% approve of CEO

32% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Culture & values

2.9

Work/Life balance

2.6

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

Sertec has an employee rating of 2.7 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Sertec employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

111 reviews

3.0

Dec 31, 2015

laid-back

Customer care agent

Recommend

CEO approval

Business Outlook

Pros

interview easy laid back environment free coffee

Cons

co-workers stand-offish at first unorganized training sessions

3.0

Dec 17, 2015

Review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The starting rate is $12.00, automatic 40 hours, plus overtime. the work environment is very laid back.

Cons

The callers are very rude

3.0

Nov 25, 2015

Customer Service

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good call center position if that is what you want. U will get your 40 hours plus overtime. Work is continuous. You can move up if you conform to be a robot. The pay is decent and the shifts aren't too bad.

Cons

This is a call center. Typical issues. Management doesn't know more than employees on the floor generally. there are a few that have been there and actually know what they are doing

Viewing 85 - 87 of 111 Reviews

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Jobs at Sertec

Ejecutivo telefónico (Lunes a viernes)

Ejecutivo telefónico (sin experiencia)

Gestor de cobranza telefónica

Asesor domiciliario especializado en Aguascalientes

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laid-back

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