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Sertec

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Sertec reviews

2.7

50% would recommend to a friend

(111 total reviews)

Stephen M. Mitchell

31% approve of CEO

32% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Culture & values

2.9

Work/Life balance

2.6

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

Sertec has an employee rating of 2.7 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Sertec employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

111 reviews
1.0
Jun 1, 2015

Not a good company!

Intake specialist
Recommend
CEO approval
Business Outlook

Pros

My co-workers. I love my co-workers because they're all so understanding and down to earth. I wouldnt have made it 2 years without them. This job is good if you are in school or have a flexible schedule because the call center is open 24/7.

Cons

Everything else. The pay is ok but could be better. The management team is horribe. They show alot of favoritism and dont really care about their employees, especially the ones that have been there for years. The benefits/medical is not good at all.

2.0
Mar 22, 2015

Average Employer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Family orientated. Understanding managers that will go out of their way to help. Private company that doesn't answer to their stock prices. Low turnover because department managers do care of their employees.

Cons

The CEO doesn't care about employees. Poor benefits. Medical cost is nearly all on the employee. No real vision or dental. No matching 401K and no incentive to improve your skills outside of self motivation. No promotion structure and no clear end of the year reviews unless provided by individual department managers.

3.0
Mar 3, 2015

I enjoy my job and interacting with my customers.

Intake specialist
Recommend
CEO approval
Business Outlook

Pros

The environment is amazing. Everyone is really nice and friendly. The management staff is very understanding as well.

Cons

Sometimes there are mis communications between management and employees. Management makes it hard to actually enjoy your job. There are no incentives so they work atmosphere can become mundane.

Viewing 97 - 99 of 111 Reviews
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Glassdoor has 162 Sertec reviews submitted anonymously by Sertec employees. Read employee reviews and ratings on Glassdoor to decide if Sertec is right for you.