Does Service Experts pay their employees well?

According to anonymously submitted Glassdoor reviews, Service Experts employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Service Experts. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Service Experts?

25% of Service Experts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Service Experts 2.4 out of 5 for work life balance, 2.2 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Service Experts?

Residential Sales Consultant (35) , General Manager (23) , HVAC Service Technician (13) , HVAC Technician (12) , RSC (10) , Sales (10) , Field Service Technician (9) , Service Technician (9) , Customer Service Representative (8) , Sales Representative (8) , Service Tech (7) , Technician (7) , Accountant (5) , Maintenance Technician (5) , Salesman (5)

What are the pros of working at Service Experts according to real employee reviews?

"good pay if you don't mind being pushy and selling a lot of units and IAQ upgrades." ((in 35 reviews)); "This is a subsidiary of Lennox so benefits are good and way less expensive then with smaller companies." ((in 28 reviews)); "Great training and Seca is a great" ((in 12 reviews)); "The people who you will work with are typically great people (except management)." ((in 11 reviews)); "Used to be good money and pretty good schedule till corporate drastically changed everything." ((in 10 reviews))

What are the cons of working at Service Experts according to real employee reviews?

"Management is poor, ripping off people is what they do best" ((in 21 reviews)); "Long hours and physically demanding" ((in 14 reviews)); "General Managers have essentially no control over their centers and function more like puppets." ((in 8 reviews)); "There in no work life balance." ((in 8 reviews)); "The local management doesn't care about anyone that works here and neither does the upper management in corporate." ((in 7 reviews))

What are employees saying about Service Experts layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Service Experts layoffs and their outlook for job security at Service Experts in 2026.

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Service Experts

Service Experts reviews

2.5

25% would recommend to a friend

(386 total reviews)

Dan Reidy

18% approve of CEO

32% positive business outlook

Ratings by category

2.8

Compensation and benefits

2.7

Diversity & inclusion

2.5

Career opportunities

2.4

Work/Life balance

2.3

Senior management

2.2

Culture & values

Service Experts has an employee rating of 2.5 out of 5 stars, based on 386 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Service Experts employee rating is 32% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

386 reviews

1.0

Jan 14, 2013

Area Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This used to be a great a place to work.

Cons

Current executive leadership has ruined this company.

4.0

Nov 16, 2012

very "corporate", HUGE company, HUGE prices, average wages, opportunity to advance if you move

Service tech

Recommend

CEO approval

Business Outlook

Pros

good pay if you don't mind being pushy and selling a lot of units and IAQ upgrades. stable job because of the size of the company, you know they are not going to go out of business or lay off during the slow periods. you will have work during slow times of year because they do LOTS of maintenance, i do probably 25-30 maintenance calls a week, and run only 5 service calls a week average. lots of training opportunities, very safety focused.

Cons

opportunity to advance is only likely if you move. if your branch manager leaves and you have already been training for years is the only way you will get lucky and move up within your branch. after that, plan to move if you advance any further. branch manager is as high as it gets at branch level unless you are at a main branch in your area. usually the area manager already has a pet who will be first in line for the branch manager openings anyway... to make really good money you have to lose your self respect and sell sell sell, new units, uv lights, filters, humidifiers, etc, for the commission. you're constantly ranked by how many leads you set, how many uv lights you've sold that week, etc. it's how you're graded as a technician, and how you're evaluated for advancement.

3.0

Sep 29, 2012

not a company I would stay at

Service tech

Recommend

CEO approval

Business Outlook

Pros

branch managers, training, safety, benefits

Cons

Pay, old equipment, unorganized environment, pushing sales

Viewing 382 - 384 of 386 Reviews

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