Service Experts reviews

2.5

25% would recommend to a friend

(386 total reviews)
avatar

Dan Reidy

18% approve of CEO

32% positive business outlook

Service Experts has an employee rating of 2.5 out of 5 stars, based on 386 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Service Experts employee rating is 32% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

386 reviews
1.0
Sep 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Paid training, company car, phone and gas card

Cons

This job requires you to visit 5 homes a day so there are long hours involved and what seems to be plenty of opportunity to make a sale. However you work tandem with an hourly paid hvac technician and all of your information to build a sale comes from them. Rarely do they arrive on time, have a good attitude, know what they are doing and care if you make money. The dispatchers office is childish and will do whatever they can to manipulate your schedule if you don't treat them like royalty. The company as a whole is massive but they have purchased local ac businesses in the area and have little to no influence on how they operate. This company expects you to run a process and guarantees you that it will succeed however they don't teach the process to the hvac technician and almost every time they will ruin your chances of success. The only way to sell equipment is to scare the elderly into thinking their system is unsafe or filled with mold. Also they pay far below market average if you do not sign your customer up to their advantage program which is the equivalent of paying double for a new unit.

1.0
Jul 13, 2023
Recommend
CEO approval
Business Outlook

Pros

When I was hired the company was incredible with even better management but they got taken over and it all fell through.

Cons

They fired most the company and cut everyone money

1.0
Jun 23, 2023
Recommend
CEO approval
Business Outlook

Pros

None to speak of at the moment…

Cons

In my opinion incompetence seems to be a reoccurring theme at this place… Management does not know what they are doing and don’t seem to care about the business… Upper management thinks it’s ok to steal from there workers by lowering there pay but at the same time raising prices on home owners/ customers.. Meetings are on Tuesdays and every Tuesday you have to fear that pay is being lowered yet again… They have people who can’t plumb in semi- management positions I guess that’s what you can call it… I would steer clear of this burning sinking ship… Mayday mayday ship is going down and all key workers are leaving because they know there true worth…

Viewing 43 - 45 of 386 Reviews

Glassdoor has 399 Service Experts reviews submitted anonymously by Service Experts employees. Read employee reviews and ratings on Glassdoor to decide if Service Experts is right for you.