Service Experts reviews

2.5

25% would recommend to a friend

(386 total reviews)
avatar

Dan Reidy

18% approve of CEO

32% positive business outlook

Service Experts has an employee rating of 2.5 out of 5 stars, based on 386 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Service Experts employee rating is 32% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

386 reviews
1.0
Jul 25, 2023
Recommend
CEO approval
Business Outlook

Pros

1. Some of us can work from home. 2. Benefits are okay. 3. Pay is comparable.

Cons

1. Took away work from home for some people. 2. After this year will not pay out vacation if you leave. 3. Will overload you and then ask why you haven’t completed items. 4. Won’t hire more people. (They only had one person approving all company expenses until they left). 3. Multiple accounting softwares that do not talk to each other. 4. Lots of manual & complicated processes.

1.0
Jul 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Good health insurance and ok 401k match through Fidelity.

Cons

Lied to me about hours I would be working a d how often I woul be on call (4 weeks/7 days a week is not something I would have agreed to). Management drags heals approving commissions. They say you get paid every Friday but they don't tell you is that every commission can take 2-3 weeks to be approved and paid out not to mention it gets denied all the time due to horrible software that doesn't communicate. They have cameras in the work vehicles and car settings that constantly go off for the dumbest things and constantly threaten to fire you if it continues to happen. We had someone fall through the ceiling and they sent their head of "safety" out to us. All he really did was lecture us and do a liability check. Very obvious he had 0 actual concern for our well being. Just a corporate schill company. Required us to sell equipment at 3-4k higher than our competitors even though we did nothing different from them. They would punish us if we discounted it to match them too. So, we lost many sales. Commission average was always around 5% and I sold the most of the highest tier equipment.

Viewing 100 - 102 of 386 Reviews

Glassdoor has 399 Service Experts reviews submitted anonymously by Service Experts employees. Read employee reviews and ratings on Glassdoor to decide if Service Experts is right for you.