Does Service Experts pay their employees well?

According to anonymously submitted Glassdoor reviews, Service Experts employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Service Experts. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Service Experts?

25% of Service Experts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Service Experts 2.4 out of 5 for work life balance, 2.2 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Service Experts?

Residential Sales Consultant (35) , General Manager (23) , HVAC Service Technician (13) , HVAC Technician (12) , RSC (10) , Sales (10) , Field Service Technician (9) , Service Technician (9) , Customer Service Representative (8) , Sales Representative (8) , Service Tech (7) , Technician (7) , Accountant (5) , Maintenance Technician (5) , Salesman (5)

What are the pros of working at Service Experts according to real employee reviews?

"good pay if you don't mind being pushy and selling a lot of units and IAQ upgrades." ((in 35 reviews)); "This is a subsidiary of Lennox so benefits are good and way less expensive then with smaller companies." ((in 28 reviews)); "Great training and Seca is a great" ((in 12 reviews)); "The people who you will work with are typically great people (except management)." ((in 11 reviews)); "Used to be good money and pretty good schedule till corporate drastically changed everything." ((in 10 reviews))

What are the cons of working at Service Experts according to real employee reviews?

"Management is poor, ripping off people is what they do best" ((in 21 reviews)); "Long hours and physically demanding" ((in 14 reviews)); "General Managers have essentially no control over their centers and function more like puppets." ((in 8 reviews)); "There in no work life balance." ((in 8 reviews)); "The local management doesn't care about anyone that works here and neither does the upper management in corporate." ((in 7 reviews))

What are employees saying about Service Experts layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Service Experts layoffs and their outlook for job security at Service Experts in 2026.

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Service Experts

Service Experts reviews

2.5

25% would recommend to a friend

(386 total reviews)

Dan Reidy

18% approve of CEO

32% positive business outlook

Ratings by category

2.8

Compensation and benefits

2.7

Diversity & inclusion

2.5

Career opportunities

2.4

Work/Life balance

2.3

Senior management

2.2

Culture & values

Service Experts has an employee rating of 2.5 out of 5 stars, based on 386 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Service Experts employee rating is 32% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

386 reviews

4.0

Dec 18, 2019

Join our team!

Css

Recommend

CEO approval

Business Outlook

Pros

Our branch manager treats customers and employees like family. He is easy to work for and willing to be flexible when needed. They hire full-time when so many companies are cutting positions to part time to save on the benefits packages. The benefits offered are good...competitive pay, medical, dental, pet insurance, short and long term disability, life insurance, 401k...I am sure there were more but I cannot think of them right now. There is plenty of opportunity to go up the ladder for those who are willing to work hard and learn. There are also opportunities to make commissions so you are paid for what you do, not only the hours you work.

Cons

We struggle sometimes finding new employees that are good at their job. The trades are not being encouraged in schools and finding motivated, trustworthy, experienced employees is difficult.

1.0

Oct 2, 2019

Turn over is very high

Hvac service technician

Recommend

CEO approval

Business Outlook

Pros

They are moving away from paper to tablets.

Cons

Alot of Micromanaging and Stressful environment, terrible location traffic is ridiculous, bad dispatching. They will Start you in WC, then send you to Antioch then to Concord and end you in Oakley. Everyone is actively looking for other jobs. Understaffing. Constantly on the on call rotation and dealing with call backs too many green techs. They have been promising for 3 years to move away from paper. They are making the system so they pay less commission with their advantage program it will be difficult to sell upgrades or make commission on maintenance. Making the company more money and less pay for the tech.

3.0

Nov 7, 2018

General Manager

General manager

Recommend

CEO approval

Business Outlook

Pros

The people you work with every day are great.

Cons

Regional team tends to micromanage each center.

Viewing 25 - 27 of 386 Reviews

Jobs at Service Experts

Electrician Apprentice

Warehouse Associate I

Warehouse Associate I