Service Experts reviews about "manager"

Due to mismanagement from previous general manager, Miami office closed in November 2016.

Had one direct manager with a passive aggressive personality, so you never knew where you truly stood with him.

Communication and Management style. Condescending and belittling is the management style. Talking negatively about managers as well as other team members. I wish I never took the job. Worst experience. Work life balance does not exist. My talents were not utilized. My time was spent being micromanaged, scrutinized and talked down to daily. I was told not to go to certain people in the company and to physically not attend monthly executive meetings as it was not an efficient use of my time.

We struggle sometimes finding new employees that are good at their job. The trades are not being encouraged in schools and finding motivated, trustworthy, experienced employees is difficult.

You are treated like a number. There is little to no actual support even though they claim to always be available. Corporate is under the impression everyone exists to feed their machine. They will manipulate the numbers so you virtually never make bonuses and then up the goals so much the next year it isn't possible to ever get one. If you interview ask how many general managers have quit the last 3 years. You'll be amazed.

opportunity to advance is only likely if you move. if your branch manager leaves and you have already been training for years is the only way you will get lucky and move up within your branch. after that, plan to move if you advance any further. branch manager is as high as it gets at branch level unless you are at a main branch in your area. usually the area manager already has a pet who will be first in line for the branch manager openings anyway... to make really good money you have to lose your self respect and sell sell sell, new units, uv lights, filters, humidifiers, etc, for the commission. you're constantly ranked by how many leads you set, how many uv lights you've sold that week, etc. it's how you're graded as a technician, and how you're evaluated for advancement.

This company will say one thing and do another. They have no problem telling you something to your face and then screwing you over. They say things have changed with new ownership and a new CEO but it is the same old crap. You are treated as a commodity daily and only seen as revenue. No respect or care for their employees. Their turn over is incredibly high. Upper management is weak at best and spends very little time trying to make sure their branches have good management. Managers are paid way under market value and bonuses are a joke. They give you this awesome plan that you can never hit. I would seriously reconsider working for this company. I spent almost 5 years there and in hindsight it got me no where in my career. HR is laughable.