Is Service Express a good company to work for as a Account Execitive?

Account Execitive professionals working at Service Express have rated their employer with 3.3 out of 5 stars in 53 Glassdoor reviews. This is a lower than average score with the overall rating of Service Express employees being 3.4 out of 5 stars. Search open Account Execitive Jobs at Service Express now and start preparing for your job interview by browsing frequently asked Account Execitive interview questions at Service Express .

Does Service Express pay Account Execitive employees well?

Account Execitive professionals rate their compensation and benefits at Service Express with 3.2 out of 5 stars based on 53 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Account Execitive salaries at Service Express.

How happy are Account Execitive professionals working at Service Express?

52% of Account Execitive employees at Service Express would recommend their employer to a friend. This rating has increased by 57% in the past 12 months. Account Execitive professionals have also rated Service Express with a 3.6 rating for work-life-balance, 2.8 rating for diversity and inclusion, 3.4 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at Service Express?

Sales Development Representative (SDR) (61) , Senior Account Executive (38) , Field Service Engineer (27) , Sales (20) , Senior Account Manager (15) , Account Executive (13) , Sales Development Representative (12) , Regional Sales Manager (7) , Technical Support Specialist (5) , Account Manager (4) , Customer Success Specialist (4) , Field Service Technician (4) , Senior SAE (4) , Senior Sales Development Representative (SDR) (4) , Director (3)

What are the pros of working at Service Express according to real employee reviews?

"Great Culture and experience." ((in 73 reviews)); "I came out of it a better person because of the support I received from some really great people." ((in 37 reviews)); "Great work/life balance" ((in 24 reviews)); "There will be a change in leaders at senior leadership which is a need." ((in 22 reviews)); "Good pay and good service" ((in 15 reviews))

What are the cons of working at Service Express according to real employee reviews?

"Benefits could be better." ((in 16 reviews)); "Utterly disappointing attitude to staff and impact poor management has on customers." ((in 16 reviews)); "Sales leadership is empty talk and inflated egos." ((in 8 reviews)); "State core values are employee personal, professional, and financial goals." ((in 5 reviews)); "Disengaged leadership team from technical staff and business." ((in 5 reviews))

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Service Express

Service Express Account Execitive reviews

3.3

52% would recommend to a friend

(53 total reviews)

Ron Alvesteffer

84% approve of CEO

22% positive business outlook

Ratings by category

3.6

Work/Life balance

3.4

Culture & values

3.4

Career opportunities

3.2

Compensation and benefits

3.1

Senior management

2.8

Diversity & inclusion

Account Execitive employees have rated Service Express with 3.3 out of 5 stars, based on 53 company reviews on Glassdoor. This indicates that most Account Execitive professionals have a good working experience there. Service Express is rated in line with the average (within 1 standard deviation) by Account Execitive professionals compared to other employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

53 reviews

1.0

Oct 22, 2025

Crisis management and fake PR

Account executive

Recommend

CEO approval

Business Outlook

Pros

Flywheel with purpose, meaning and values People who care about their work and others

Cons

Recent buzz word filled marketing post on joining sales here shows a very different environment to the reality where it is not people powered unless its favorite people powered. Failure isn’t celebrated like the vice president says in the video. You’re labelled a camper or quitter and dismissed into a number. Dont believe the shiny veneer, understand why sales reps and others have left and why you shouldnt join a sinking company and decayed sales team

Service Express Response

8mo

Thank you for leaving a review. It’s vital to us that every team member feels supported and valued, and we’re extremely disappointed to hear that hasn't been your experience. If you’re open to it, we encourage you to contact our HR team at HR@serviceexpress.com to connect with one of our HR Business Partners.

5.0

Oct 22, 2025

Great Company

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

Work life balance and management

Cons

Not much internal resources on the West

Service Express Response

8mo

We’re so happy to hear that your experience at Service Express has been a positive one! Thank you for your feedback and for being part of our people-powered team. Our goal is to create a workplace where everyone feels valued, supported, and part of something meaningful—it’s encouraging to know that’s been your experience. If you have any additional feedback or ideas to enhance our culture, please contact our HR team at HR@serviceexpress.com. Thank you for your commitment to Service Express!

5.0

Sep 5, 2025

Rebuilding - hop on or hop off

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

Decent pay, middle of the road bennies, opportunity if you stick around for a while. If you're an adult who can manage your time you'll do well - don't expect to really start making money for at least a year in seat

Cons

Benefits could be better. I wish there was more stability and continuity

Viewing 4 - 6 of 53 Reviews

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Service Express Account Execitive reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Crisis management and fake PR

Great Company

Rebuilding - hop on or hop off

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