Service Express Field Service Engineer reviews

4.0

99% would recommend to a friend

(28 total reviews)
avatar

Ron Alvesteffer

99% approve of CEO

18% positive business outlook

Field Service Engineer employees have rated Service Express with 4.0 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Field Service Engineer professionals have a good working experience there. Service Express is rated in line with the average (within 1 standard deviation) by Field Service Engineer professionals compared to other employers within the Information Technology industry (3.6 stars).

Reviews by job title

28 reviews
4.0
Sep 4, 2021

Lots of perks

Recommend
CEO approval
Business Outlook

Pros

Great work-home balance. The company itself is very family-oriented and very understanding

Cons

On-call schedule tends to be a little much at times

3.0
Jun 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Surrounded by a bunch of great people...all smiles..part of the allure of the field service job is the allusion that you are your own boss, most of the time, Was never micro managed there...Benefits are decent

Cons

kool-Aid dispensed by the drumload. Constantly told how they are for their people, but, in a Field Service environment, all I can say is "Yeah, right!!" First off , no pay for being on call. You give up a week of your life to be on call and get nothing in return, unless you get called out, then you get OT, and, if the ticket qualifies, a 2 hour call out(straight time). not worth giving up a week, especially if you don't get called out. No company vehicles...no vehicle allowance, and not even reimbursed for mileage at he Federal rate. They only give you 85% of the Fed rate, while they probably write off 100%. Now wonder a lot of the FSE's drive clunkers... And don't refuse to drink the Kool Aid, failure to buy into the culture makes you a marked person...so just sit back, smile and wave, and sing the Kumbaya like you mean it, even if you don't.

5.0
May 21, 2021

Top Notch Company

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, competitive pay, training, great benefits

Cons

No cons. I love everything about this company

Viewing 7 - 9 of 28 Reviews

Glassdoor has 453 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.