Does ServiceChannel pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceChannel employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at ServiceChannel. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at ServiceChannel?

76% of ServiceChannel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceChannel 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at ServiceChannel?

Sales (6) , Account Executive (5) , Customer Service Representative (3) , Manager (3) , Sales Development Representative (SDR) (3) , Account Manager (2) , Business Development Manager (2) , Business Development Representative (BDR) (2) , Customer Success Manager (2) , Customer Success Manager (CSM) (2) , Facilities Coordinator (2) , Premium Support Consultant (2) , Product Manager (2) , Software Architect (2) , Software Developer (2)

What are the pros of working at ServiceChannel according to real employee reviews?

"Benefits are Good!" ((in 13 reviews)); "The people are great and hard working." ((in 10 reviews)); "Culture is amazing and so are the people" ((in 7 reviews)); "Work from home, easy system to navigate through." ((in 6 reviews)); "Decent benefits and time off" ((in 5 reviews))

What are the cons of working at ServiceChannel according to real employee reviews?

"clueless leadership" ((in 6 reviews)); "poor salary bad management yuk" ((in 4 reviews))

What are employees saying about ServiceChannel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceChannel layoffs and their outlook for job security at ServiceChannel in 2026.

What are the top reviewed ServiceChannel locations?

New York , Pleasanton , North Andover , San Francisco , Houston , Los Angeles , San Diego , Jersey City , Washington , Knoxville , Riverside , Carlsbad , Cupertino , Denver , Jacksonville , Sarasota , Andover , Greenville , Atlanta

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ServiceChannel

ServiceChannel reviews

3.9

76% would recommend to a friend

(125 total reviews)

Tom Buiocchi

88% approve of CEO

68% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Work/Life balance

3.8

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Senior management

ServiceChannel has an employee rating of 3.9 out of 5 stars, based on 125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceChannel employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

125 reviews

2.0

Jul 2, 2025

showing signs of vulnerability

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

remote work, unlimited PTO (as long as you can take it)

Cons

try and fail since Fortive bought the company. No major product release and the ones we do release either break existing processes or are only created for Walmart. Revolving door in the C-suite over the last 3 years has created instability and high turnover throughout the company. Fight to defend any semblance of work/life balance. No clear roadmap for promotions

5.0

Mar 11, 2021

No job is perfect, but ServiceChannel is pretty great

Manager

Recommend

CEO approval

Business Outlook

Pros

Outstanding medical benefits 401k with match! Recognized, prestigious customers Fast paced environment - lots of opportunities to have an impact

Cons

Work pace can be faster than internal communications New initiatives can be bumpy

5.0

Feb 27, 2020

Betting on the come line with ServiceChannel

Sales

Recommend

CEO approval

Business Outlook

Pros

ServiceChannel has a high concentration of brilliant people with career histories of great success across all departments. The technology is more comprehensive than the competition and evolving to really differentiate and stand apart from them. Sales compensation is very favorable and huge pro for salespeople that are here or that are considering working here. ServiceChannel is a company, culture, environment that is a great fit for high performing A-players that want to go attack and contribute in their individual role and the company's path forward.

Cons

With reorganization and geographical move of departments & functions within the company have created some turnover. It appears that sometimes people don't feel like they're heard, creating a formal process and platform for people to be heard could be beneficial for everyone. This to create a clear and consistent pathway for voice of the employee.

Viewing 37 - 39 of 125 Reviews

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Jobs at ServiceChannel

Strategic Sourcing Specialist