Does ServiceChannel pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceChannel employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at ServiceChannel. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at ServiceChannel?

76% of ServiceChannel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceChannel 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at ServiceChannel?

Sales (6) , Account Executive (5) , Customer Service Representative (3) , Manager (3) , Sales Development Representative (SDR) (3) , Account Manager (2) , Business Development Manager (2) , Business Development Representative (BDR) (2) , Customer Success Manager (2) , Customer Success Manager (CSM) (2) , Facilities Coordinator (2) , Premium Support Consultant (2) , Product Manager (2) , Software Architect (2) , Software Developer (2)

What are the pros of working at ServiceChannel according to real employee reviews?

"Benefits are Good!" ((in 13 reviews)); "The people are great and hard working." ((in 10 reviews)); "Culture is amazing and so are the people" ((in 7 reviews)); "Work from home, easy system to navigate through." ((in 6 reviews)); "Decent benefits and time off" ((in 5 reviews))

What are the cons of working at ServiceChannel according to real employee reviews?

"clueless leadership" ((in 6 reviews)); "poor salary bad management yuk" ((in 4 reviews))

What are employees saying about ServiceChannel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceChannel layoffs and their outlook for job security at ServiceChannel in 2026.

What are the top reviewed ServiceChannel locations?

New York , Pleasanton , North Andover , San Francisco , Houston , Los Angeles , San Diego , Jersey City , Washington , Knoxville , Riverside , Carlsbad , Cupertino , Denver , Jacksonville , Sarasota , Andover , Greenville , Atlanta

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ServiceChannel

ServiceChannel reviews

3.9

76% would recommend to a friend

(125 total reviews)

Tom Buiocchi

88% approve of CEO

68% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Work/Life balance

3.8

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Senior management

ServiceChannel has an employee rating of 3.9 out of 5 stars, based on 125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceChannel employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

125 reviews

5.0

Aug 8, 2018

Great company with huge growth prospects

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Best-in-class technology - Very strong commitment to growing product development and engineering resources - Smart and hard working people on all sides of the business - Great management team - Huge growth tratjectory - Great salary and earnings potential - Fantastic benefits and 401(k) plan

Cons

- Lots of change can bring confusion around certain role responsibilities, but that is too be expected at a company in this stage

5.0

Nov 8, 2016

Industry leading software with a great opportunity for career growth.

Sales executive

Recommend

CEO approval

Business Outlook

Pros

ServiceChannel just had the largest quarter in company history. Unbelievable existing client base from every popular retail and restaurant group you can think of. Fantastic leadership that works with a common goal of growing the company and making money. Great culture and fun work environment.

Cons

Not much to share in the con column. I've been in the North Andover office since it opened and of course there are some challenges that come with that. But looking back over the past 6 months it's incredible how far we have come. A fully ramped SDR team and mid market account execs working opportunities. The North Andover office is becoming a well oiled machine with pipelines growing daily.

5.0

Oct 25, 2016

I love my job!

Sdr

Recommend

CEO approval

Business Outlook

Pros

Everything. Great work environment, food, beer, soda. Management supports decisions and ideas. Open to feedback. Our boss is the best, creates structure, goals, and rewards in small and large increments.

Cons

I can't think of anything to report.

Viewing 19 - 21 of 125 Reviews

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Jobs at ServiceChannel

Strategic Sourcing Specialist