Each SM franchise is independently owned and operated, so this review is by no means representative of SM as a whole. However, the SM Restore of Tupelo Ms. is operated by an individual who has zero business experience and treats his employees as slightly better than servants. No mater if it's cutting people out of hours worked, docking a mandatory 12 percent out of paychecks for breaks rarely taken, or trying to come up with new and clever ways to turn salary into a draw to prevent paying commission, this company is a dead end with NO growth potential. As a marketing rep, consultant being the owners idea to prevent having to designate the title of manager to anyone, any spirit of teamwork, loyalty, or relationship building will quickly vanish once the math of payroll is done. After increasing business by well over 30 percent (all new accounts) ownership was still trying to come up with some way of changing agreed upon salary (10k below industry standard to be made up by commisions) to a draw status. also, any support from the "operations manager" which is just a title given to someone with no prior management experience and lacking in even a basic water restoration certification, forget it. She simply walks around in fear of the owner. If your a professional with experience just stay away from these people. No future....No benefits.....No peace of mind about your EARNED money!!!!
