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      ServiceNet

      Engaged Employer

      ServiceNet reviews

      3.0

      37% would recommend to a friend

      (14 total reviews)
      avatar

      Bruno Calouro

      27% approve of CEO

      38% positive business outlook

      Ratings by category

      3.0

      Work/Life balance

      2.9

      Diversity & inclusion

      2.9

      Career opportunities

      2.5

      Culture & values

      2.5

      Compensation and benefits

      2.1

      Senior management

      Ratings by demographic groups

      Reviews by job title

      14 reviews

      Reviews about "Culture"

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      1.0
      May 4, 2026

      Rewarding Work Undermined by Poor Leadership

      Program director
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Meaningful, hands-on work with individuals * Strong, supportive coworkers at the direct-care level * Opportunities to build real relationships and make an impact

      Cons

      * Upper management makes decisions that negatively impact staff safety and quality of care * Little to no staff appreciation (no bonuses, recognition, or acknowledgment) * Culture where staff feel replaceable and undervalued * Lack of professionalism—management speaks negatively about staff * HR is extremely unresponsive and difficult to reach * Limited opportunities for growth * Ongoing issues with communication, structure, and accountability

      2.0
      Oct 6, 2024

      Rewarding work in bad working conditions

      Residential counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you’re interested in human services it’s easy to get your foot in the door at a big agency like this one. It’s generally not a positive that they’re always hiring, but it can be an opportunity. There’s plenty of room for growth, provided you want to work 60+ hours a week for wages almost as dismal as mine were. People will talk to you about “the calling” a lot, which is a nice ego boost when once again you find yourself ugly crying into your flash sale yoplait while browsing zillow. You’ll also meet some great people, including a number of the people who talk about “the calling” a lot.

      Cons

      It’s easy to get your foot in the door because of constant turnover due to pay that is below the already low area market rate, godawful wage compression creating active incentive to leave as quickly as possible, and unresponsive, sometimes hostile upper management. Even though many of the staff are incredibly skilled, empathetic professionals, wages this low combined with work this challenging leads to also hiring and retaining emotionally underequipped college kids and middle school mean girls I wouldn’t trust to feed my goldfish, let alone care for other human beings.

      5.0
      Feb 9, 2023

      Staff are dedicated and amazing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      ServiceNet has so many amazing staff with really diverse backgrounds and experiences. I also really appreciate the benefits and flexibility, and I've never worked anywhere that was so dedicated to helping people grow professionally.

      Cons

      Like everywhere else right now, staffing in certain areas is challenging.

      Viewing 1 - 3 of 14 Reviews
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      Glassdoor has 103 ServiceNet reviews submitted anonymously by ServiceNet employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNet is right for you.