Does ServiceNet pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNet employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at ServiceNet. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at ServiceNet?

37% of ServiceNet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNet 3.0 out of 5 for work life balance, 2.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ServiceNet?

Residential Counselor (19) , Counselor (3) , Program Manager (3) , Administrative (2) , Administrative Assistant (2) , Clinician (2) , Front Desk Receptionist (2) , Mental Health Clinician (2) , Mental Health Counselor (2) , Outreach Counselor (2) , Program Director (2) , Residential Mental Health Counselor (2) , Senior Counselor (2) , Senior Residential Counselor (2) , Social Worker (2)

What are the pros of working at ServiceNet according to real employee reviews?

"Good benefits for most employees" ((in 11 reviews)); "schedule is flexible and great coworkers" ((in 6 reviews)); "Worked with some really great people overall" ((in 5 reviews)); "Flexible hours and enjoy working with the participants." ((in 5 reviews)); "My PD is the best supervisor I will ever have" ((in 5 reviews))

What are the cons of working at ServiceNet according to real employee reviews?

"Low pay for chaotic environment" ((in 17 reviews)); "Management is terrible, from the top down." ((in 7 reviews)); "not very good upper management." ((in 4 reviews)); "Modest to low salaries." ((in 3 reviews)); "Poor communication" ((in 3 reviews))

What are the top reviewed ServiceNet locations?

Northampton , Springfield , Amherst , Easthampton , Greenfield , Hadley , Orange , Sunderland , Ware , Dartmouth , Belchertown , Holyoke , South Hadley , Whately

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ServiceNet

ServiceNet reviews

3.0

37% would recommend to a friend

(25 total reviews)

Bruno Calouro

27% approve of CEO

38% positive business outlook

Ratings by category

3.0

Work/Life balance

2.9

Diversity & inclusion

2.9

Career opportunities

2.5

Culture & values

2.5

Compensation and benefits

2.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

25 reviews

Reviews about "Management"

Return to all reviews

2.0

Sep 12, 2025

Can't get a hold of anyone in Administration

Specialist

Recommend

CEO approval

Business Outlook

Pros

Great clients, fulfilling work, terrific supervisors who are trying to make things right against all odds

Cons

The pay and when you have a problem with anything you need admin for they can't be reached by phone or email. There was a merge in January and we still don't have phones, access to remote servers or to the server for records. Because we work between two companies systems clients don't get services as fast and we don't get reimbursement with any regular payments or at all

2.0

Apr 25, 2025

Corrupt and incompetent

Senior residential counselor

Recommend

CEO approval

Business Outlook

Pros

Anything goes in this company. If you are a competent worker, that's fine and they reward the incompetent as well.

Cons

Management cruel and out of touch. Middle Management incompetent. Standards for care non existent

1.0

Apr 22, 2025

Great Mission/Poor Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company does amazing work and has a great goal that they strive to succeed in.

Cons

Management is terrible, from the top down. NEPOTISM is at an all time high there.

Viewing 1 - 3 of 25 Reviews

Jobs at ServiceNet

IT Helpdesk Technician

Personal Support Specialist

Substance Use Recovery Support Staff

Facilities Maintenance

Direct Care Professional